Summary
Overview
Work History
Education
Skills
Languages
Basketball , Boxing , Buffet dinners , Gaming , Swimming , relaxation. Building equity
Timeline
OperationsManager

Demodgea Harmon

San Bernardino,CA

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged my problem-solving and team collaboration skills at Park Manor of Humble to streamline meal services and improve patient dietary outcomes. My expertise in kitchen equipment operation and commitment to sanitation practices significantly contributed to a safer, more efficient work environment.

Overview

5
5
years of professional experience

Work History

Dietary Aide

Park Manor Of Humble
11.2023 - 03.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into the meal rotation, ensuring variety and satisfaction.
  • Identified opportunities for process improvements within the kitchen to increase productivity while maintaining high standards of quality control.
  • Educated patients about the importance of proper nutrition for overall health improvement and disease management.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Contributed to the development of new menu items that aligned with current nutritional guidelines and patient preferences.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Adjusted food preparation methods in accordance with customer requests.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Monitored food quality and freshness throughout day.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Utilized POS system to receive and process food and beverage orders.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Observed diners to respond to additional requests and determine when meal completed.

Hood Cleaner

Viro Inc
12.2021 - 10.2023
  • Ensured compliance with local health codes through diligent hood cleaning practices.
  • Encouraged repeat business by providing thorough explanations of completed work, setting up future appointments, and fostering positive client interactions.
  • Convert foodservice establishment''s potential risks into safe environments through meticulous attention to detail in hood system cleanings.
  • Increased team productivity by collaborating with fellow hood cleaners on larger projects.
  • Ensured complete customer satisfaction by conducting final inspections and addressing any issues promptly before leaving the job site.
  • Streamlined processes for faster turnaround times while maintaining the highest standards of cleanliness in commercial kitchens.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Developed strong relationships with clients, earning trust and loyalty through attentive service and open communication.
  • Demonstrated expertise in using specialized hood cleaning equipment, ensuring optimal performance during each job.
  • Assisted in maintaining inventory of necessary tools and supplies for efficient hood cleaning operations.
  • Reduced fire hazards by meticulously removing grease buildup from exhaust systems.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Wiped down and polished interior and exterior surfaces.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Polished windows and mirrors of vehicles and equipment.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Inspected vehicles and equipment for visible damage.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Maintained records of cleaning activities.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Checked and replaced windshield wipers on vehicles and equipment.
  • Improved kitchen safety by thoroughly cleaning and maintaining commercial hood systems.
  • Maintained a clean work environment by disposing of debris and waste materials properly after each cleaning job.
  • Contributed to customer satisfaction with timely completion of assigned hood cleaning tasks.
  • Elevated kitchen hygiene levels by efficiently removing contaminants from air ducts, fans, filters, and other related components.
  • Supported business growth through consistent delivery of high-quality hood cleaning services to new and existing customers.
  • Kept up-to-date on industry best practices, attending workshops and conferences to enhance professional skills as a Hood Cleaner continually.
  • Provided exceptional customer service, addressing any concerns or questions regarding the hood cleaning process.
  • Enhanced ventilation efficiency with regular inspections and maintenance of hood cleaning equipment.

Oil Technician

Terrebonne Ford
08.2019 - 10.2020
  • Worked with supervisor to coordinate workflow and updated daily production team accordingly.
  • Performed production operations necessary for rigging.
  • Actively participated in team projects and met critical deadlines.
  • Trusted to perform early production testing and production operations field testing.
  • Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results.
  • Supervised and coordinated production activities of site facilities to meet set production and work targets to meet safety standards.
  • Demonstrated effective communication skills through positive interactions with site managers, outside contractors and junior on-site staff.
  • Demonstrated strong capacity for team building by leading site preparation team to complete mission-critical projects on time or ahead of schedule.
  • Streamlined operations through effective communication with team members during maintenance projects.
  • Improved safety standards with regular monitoring of equipment for potential hazards.
  • Increased efficiency, performing preventive maintenance to minimize unexpected breakdowns.
  • Promoted a culture of safety, leading training sessions on proper handling of hazardous materials and emergency response procedures.
  • Demonstrated adaptability, quickly learning new technologies and techniques for maintaining oil systems more effectively.
  • Collaborated with engineers to identify areas for improvement in equipment design, resulting in enhanced performance and durability.
  • Championed energy conservation efforts, identifying opportunities for reducing power consumption within facility operations.
  • Enhanced equipment reliability by performing routine maintenance and inspections on oil systems.
  • Contributed to a reduction in environmental impact by properly disposing of hazardous materials from oil systems.
  • Developed strong working relationships with key suppliers, ensuring timely delivery of essential parts at competitive prices.
  • Provided exceptional customer service when troubleshooting issues remotely or on-site for clients experiencing difficulties with their oil systems.
  • Ensured adherence to industry regulations by accurately documenting maintenance procedures and results.
  • Assisted in the successful completion of major projects through collaboration with interdisciplinary teams.
  • Optimized performance by calibrating instruments and replacing worn parts as needed.
  • Minimized risk of catastrophic failure by identifying potential issues before they developed into larger problems.
  • Maintained high-quality control standards with meticulous attention to detail during system checks and repairs.
  • Maximized productivity by efficiently scheduling maintenance tasks around production demands.
  • Supported continuous improvement initiatives by participating in process optimization discussions and implementing changes when necessary.
  • Ensured accurate inventory management, ordering necessary replacement parts and tools as required.
  • Reduced downtime by quickly diagnosing and repairing malfunctions in oil production machinery.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Greeted customers and answered questions about oil changes and other services.
  • Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Worked alone or in team-based systems to complete up to Number oil changes each day.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Cleaned automotive service bays and removed debris and Type to promote organized work environment.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Conducted vehicle inspections and recorded results in database to comply with State vehicle inspection requirements.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Repaired and replaced worn and damaged components.
  • Computed and recorded totals and transactions using Software and Software.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Read and followed technical documentation to complete accurate repairs.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Coordinated with parts department to determine availability of necessary components.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Retained accurate records of purchases, titles and sales.
  • Performed emissions tests according to standard procedures.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.

Operator

Vacco
12.2018 - 03.2020
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Fed raw materials into machines.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
  • Efficiently read and interpreted blueprints.
  • Contributed to cost reduction efforts by monitoring resource usage and minimizing waste during operations.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected products and machines to maintain quality and efficiency.
  • Adjusted machines to increase productivity for runs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Auto Body Technician

Terrence Ford
09.2019 - 10.2019
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Inspected vehicles to identify and document repair needs.
  • Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
  • Reassembled and replaced parts to complete body repairs.
  • Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
  • Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
  • Enforced compliance with safety regulations when operating equipment.
  • Applied finishing techniques to enhance quality and appearance of repairs.
  • Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to the auto body technician field.
  • Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Decreased repair time by streamlining processes and effectively managing workflow in the shop.
  • Enhanced team productivity by training junior technicians on industry best practices and advanced repair techniques.
  • Streamlined parts ordering process, reducing wait times for customers and allowing for faster repairs completion.
  • Exceeded company targets for customer ratings on repair quality, communication, and overall satisfaction.
  • Identified opportunities for cost savings through efficient inventory management and resource allocation.
  • Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
  • Utilized computer-aided design software to design and fix body parts.
  • Assisted in the development of standardized procedures for the auto body shop, resulting in a consistent and efficient workflow across all technicians.
  • Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
  • Maintaining shop inventory according to set standards and rectified discrepancies.
  • Performed meticulous color matching using paint mixing systems, resulting in seamless paint finishes that met or exceeded client expectations.
  • Developed strong relationships with clients, leading to repeat business through excellent communication skills and follow-up care.
  • Assisted in developing marketing strategies aimed at attracting new clientele while maintaining existing customer base loyalty.
  • Implemented preventative maintenance schedules for shop equipment, minimizing downtime due to unexpected failures.
  • Contributed to increased business revenue by upselling additional services based on vehicle needs.
  • Examined vehicles to determine extent of damage and repairs required.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Used welding and cutting tools to repair metal body parts.
  • Inspected completed repairs for accuracy, quality and safety.
  • Adjusted and replaced doors and windows for proper fit and alignment.
  • Performed structural and non-structural repairs on variety of vehicle models.
  • Applied sealants, caulks and rust preventatives to protect body and paint.
  • Replaced glass, headlights and other lighting and electrical components.
  • Applied primers, sealers and other materials prior to painting.
  • Prepared surfaces for priming, painting and refinishing.
  • Installed interior and exterior trim, including moldings and emblems.
  • Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.

Education

Medical Assisting

Medical Assistance
Houston, TX

Autobody Repair

Terrebonne High School
Houma, LA
08.2018

Skills

  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Patient Communication
  • Team Collaboration
  • Food handling safety
  • Detail Oriented
  • Sanitation Practices
  • Relationship Building
  • Flexible Schedule
  • Food Safety
  • Computer Skills
  • Kitchen Equipment Operation
  • Issue Resolution
  • Restaurant Experience
  • Meal Preparation
  • Heavy Lifting
  • Allergen awareness
  • Nutrition knowledge
  • OSHA Compliance
  • Sanitization
  • Food Delivery
  • Workload Management
  • Scheduling and Planning
  • Regulations Compliance
  • Fast Food Experience
  • Cooking techniques
  • Menu development
  • Kitchen Organization
  • Attention to Detail
  • Multitasking
  • Task Prioritization
  • Organizational Skills
  • Money Handling
  • Active Listening
  • Service prioritization
  • High-volume dining
  • Guest Relations Management
  • Daily specials memorization
  • Payment Processing
  • Self Motivation
  • Interpersonal Skills
  • Goal Setting
  • Professionalism
  • Continuous Improvement
  • Adaptability
  • Problem-solving aptitude
  • Analytical Skills
  • Professional Demeanor

Languages

Spanish
Elementary

Basketball , Boxing , Buffet dinners , Gaming , Swimming , relaxation. Building equity

I keep these in rotation to keep a clear mind. A lot of thing is troubling around the world ! I just want stay prepared and enjoy myself.

Timeline

Dietary Aide

Park Manor Of Humble
11.2023 - 03.2024

Hood Cleaner

Viro Inc
12.2021 - 10.2023

Auto Body Technician

Terrence Ford
09.2019 - 10.2019

Oil Technician

Terrebonne Ford
08.2019 - 10.2020

Operator

Vacco
12.2018 - 03.2020

Medical Assisting

Medical Assistance

Autobody Repair

Terrebonne High School

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Demodgea Harmon