To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Also an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Correctional Lieutenant
Julia Tutwiler Prison For Women
05.2023 - Current
Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
Implemented innovative programs aimed at improving inmate behavior, fostering personal growth, and preparing them for successful reintegration into society upon release.
Vehicle Mechanic
United States Army National Guard, Army Wheeled, 91
09.2013 - Current
Supervised and performed field and sustainment level maintenance
Recovered operations on light and heavy wheeled vehicles
Test, evaluate and repair vehicle electrical systems
Operate, troubleshoot, and repair diesel engines
Operate, test, maintain, and repair vehicle hydraulic systems
Maintain fleet of wheeled vehicles, review work orders, complete routine maintenance to prevent future breakdowns.
Maintained vehicle trailers repairing battle damage and replacing worn parts.
Worked on starting systems and electrical systems such as wiring harnesses, lights, batteries and communication systems.
Prepared vehicles for rigorous treatment by monitoring fluid levels and performing preventive maintenance.
Diagnosed engine, suspension, brake, transmission and other vehicle issues using extensive training and diagnostic equipment.
Correctional Sergeant
Julia Tutwiler Prison For Women
03.2018 - 05.2023
Supervised and directed inmate activities in assigned areas of the facility and institution
Assured assigned areas were clean, safe, and secure
Monitored and operated security controls, equipment, and computers
Operated automobile for perimeter security and the transportation of inmates
Monitored Correctional Officers daily activities
Scheduled annual training and monitored Officers daily schedule
Manage Institution in absence of higher chain of command
Ensure all institutional policies and procedures are adhered to in conjunction with administrative regulations.
Supervised 115 employees and performance of tasks and managed 978 offenders.
Completed daily work report sheets and delegated tasks to employees.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Border Services Officer
Alabama Army National Guard
10.2020 - 10.2021
Watching the border and standing guard
Detecting, tracking, and assisting CBP in apprehending suspected smugglers and illegal border crossers
Gathering intelligence using MVSS vehicles
Using electronic surveillance equipment and alerting CBP Officers to sensor alarms
Maintaining all situational awareness while on MSC work sites
Bravo Team leader monitoring multiple soldiers deployment and interactions with Migrants while working MSC sites.
Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
Surface Maintenance Repairer
Joint Force, 1730 Cong W L Dickinson
06.2020 - 10.2020
Performs limited diagnosis, routine repairs and maintenance on heavy-duty mobile equipment, combat, tactical and automotive vehicles
Performs limited diagnoses to determine the cause of mechanical failures by means of visual and auditory checks and/or uses basic test equipment such as compression testers, voltmeters, ohmmeters and pressure gauges
Determines when parts should be cleaned, adjusted or replaced with standard parts to complete work orders
Performs work in accordance with technical manuals, lubrication orders, maintenance bulletins, regulations or management policies
Ordered parts by using GCSS army.
Corrections Officer
Kilby Correctional Facility
02.2015 - 03.2018
Supervised and directed inmate activities in assigned areas of the facility and institution
Assured assigned areas were clean, safe, and secure
Monitored and operated security controls, equipment, and computers
Operated automobile for perimeter security and the transportation of inmates.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Routinely counted inmates and in response to potential security breaches.
Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Service Advisor
McConnell Honda
06.2012 - 02.2015
Greeted customers
Scheduled service appointments
Write service orders and descriptions of problems and repairs
Explaining repairs to customers
Balanced monthly books for Express service department.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Suggested add-on services that would be helpful to customers and improve bottom line.
Developed estimates by costing materials, supplies and labor.
Maintained high customer satisfaction standards to meet or exceed targets.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Documented problems and corrective actions to maintain records.
Handled customer issues with confidence, using Tact to provide effective resolution.
Education
Certificate Program - Barbering
Transitions Technical College
Montgomery, AL
BS - Project Management
Colorado Technical University
Colorado Springs, CO
05.2026
High School Diploma -
Robert E. Lee High School
Montgomery, AL
06.2012
Skills
Summons and Subpoena Serving
Effective Communication
Emergency Situations
Reading Comprehension
Active Listening
Critical Thinking
Complex Problem-Solving
Social Perceptiveness
Time Management
Safe Handling
Interpersonal Skills
Exceptional Customer Service
Microsoft PowerPoint
Microsoft Excel
Database Software
Accomplishments
Collaborated with team of 6 in the development of The Troy University and Julia Tutwiler Prison for Women Garden Project. 2019-present
Partnership with Alabama Arts and Education Program ( Tutwiler Annex program development Liaison). 2022-present
Military PMI&E unit instructor .(Preliminary Marksmanship Instructor. 2023-present
Alabama Department of Corrections (Women's Services) PREA and Gender responsive Trainer. 2023-present.
Certification
Certified Lean Six Sigma White Belt ,Council for Six Sigma Certification, Aveta Business Institute - 2021
Certified Scrum Master, SSGI, Six Sigma Global Institute - 2021
Certified Associate In Project Management (CAPM), Project Management Institute- 30 June 2022 - 30 June 2025
Timeline
Correctional Lieutenant
Julia Tutwiler Prison For Women
05.2023 - Current
Border Services Officer
Alabama Army National Guard
10.2020 - 10.2021
Surface Maintenance Repairer
Joint Force, 1730 Cong W L Dickinson
06.2020 - 10.2020
Correctional Sergeant
Julia Tutwiler Prison For Women
03.2018 - 05.2023
Corrections Officer
Kilby Correctional Facility
02.2015 - 03.2018
Vehicle Mechanic
United States Army National Guard, Army Wheeled, 91
09.2013 - Current
Service Advisor
McConnell Honda
06.2012 - 02.2015
Certificate Program - Barbering
Transitions Technical College
BS - Project Management
Colorado Technical University
High School Diploma -
Robert E. Lee High School
Certified Lean Six Sigma White Belt ,Council for Six Sigma Certification, Aveta Business Institute - 2021
Certified Scrum Master, SSGI, Six Sigma Global Institute - 2021
Certified Associate In Project Management (CAPM), Project Management Institute- 30 June 2022 - 30 June 2025
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