DEMOND DANIELS
Petersburg,VA
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department of Student Activities, Intern
Virginia State University
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- We utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Assisted in the planning and executing of company events, resulting in increased employee engagement and satisfaction.
- We generated reports detailing findings and recommendations.
- Supported with creating project marketing materials to promote services.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines, and budgets.
- Educated staff on organizational mission and goals to help employees achieve success.
Team Leader Manager
Follett Higher Education Group
09.2023 - Current
- Support Store Manager in operational tasks
- Provide professional and friendly customer service
- Cultivate strong relationships with cross-functional partners
- Manage phone calls, and provide in-store customer service
- Foster a positive team environment
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to the executive office.
Venue staging
Virginia State University
01.2022 - Current
- Providing a clear understanding of industry standards, our company objectives, and policies
- Monitoring and maintaining multiple local lighting and electrical systems
- Evaluating and planning for continual improvement of the efficiency and effectiveness of the organization
- Handling confidential information and documents with discretion and maintaining their proper organization.
Community Service Volunteer
Chesterfield Food Bank
08.2018 - Current
- Collaborated with local organizations to provide food baskets to families in need.
- Strengthened community bonds by organizing social events that brought diverse groups together.
- Established and maintained relationships with local organizations to coordinate volunteer efforts.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained accurate records of programs and services.
- Monitored progress towards service plan goals.
Education
Bachelor of Science - Political Science
Virginia State University
Petersburg, VA05.2025
Skills
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Computer Skills
- Goal-oriented mindset
- Multitasking and Organization
- Creative and Resourceful
- Outstanding communication skills
- Microsoft Office Suite
- Flexible Schedule
- Client Relationships
- Social Media
- Scheduling
Certification
- Customer Service Certification
- Financial Literacy Certification
- Microsoft Suite Certification
- Grow with Google Certification
- CPR Certified
- Conference Services
- Sales Associate
- Secondary Education
- Virginia State University
- Department of Student Activities, Intern Professional
Affiliations
- When We All Vote
- Win With Black Men
- Vanity Effect LLC
Timeline
Team Leader Manager
Follett Higher Education Group
09.2023 - Current
Venue staging
Virginia State University
01.2022 - Current
Community Service Volunteer
Chesterfield Food Bank
08.2018 - Current
Department of Student Activities, Intern
Virginia State University
Bachelor of Science - Political Science
Virginia State University
- Customer Service Certification
- Financial Literacy Certification
- Microsoft Suite Certification
- Grow with Google Certification
- CPR Certified
- Conference Services
- Sales Associate
- Secondary Education
- Virginia State University
- Department of Student Activities, Intern Professional
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