Demond Guice

• Impacted and increased sales by attending college football events, along with developing, supporting, and executing marketing strategies.
• Assisted management with organizing and coordinating high-level visits and tours, including Hall of Fame inductees and school groups of over 150 students.
• Established and maintained cooperative relationships with representatives of community, consumer, and public interest groups.

• Managed inventory by conducting counts and updating records accordingly
• Labeled and stocked department merchandise; checked product quality to promote freshness, reviewed sell-by dates, and took appropriate action to discard expired products.
• Coordinated with department managers on promotional displays, effectively showcasing sale items to boost revenue, along with training new employees on store procedures and policies.

• Promoted a superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Maintained up-to-date knowledge of product and service changes.
• Trained new personnel regarding company operations, policies, and services.

*Promoted to Assistant Manager after only nine months.*

• Recorded cash intake and deposit records, along with controlling inventory processes to restore the back stack.
• Assessed job applications, conducted interviews, and made hiring decisions in collaboration with corporate.
• Schedule planning and delegating assignments to meet coverage and service demands.