Demond Tolbert
Fayetteville,NC
Summary
Adept at enhancing workplace safety and cleanliness, my tenure at Cape Fear Valley Health and Walmart honed my expertise in floor cleaning and inventory management. Leveraging strong communication skills and a knack for threat management, I consistently improved operational efficiency and security protocols, achieving notable reductions in incident response times.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Floor Technician
Line/ AJ Contract Services
01.2012 - 11.2018
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
Environmental Services and Warehouseman
Cape Fear Valley Health
01.2007 - 02.2018
- Assisted in reducing product damage by carefully handling materials during the loading and unloading process.
- Collaborated with team members to achieve efficient completion of daily tasks and meet productivity targets.
- Expedited the receiving process by accurately recording incoming shipments into the inventory management system.
- Enhanced customer satisfaction by delivering furniture promptly and efficiently.
- Loaded and unloaded trucks carefully, preventing damage to valuable furniture items.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
- Contributed to a welcoming atmosphere for employees and visitors through meticulous attention to detail in maintaining building spaces.
Floor Technician/Shelf Stocker
Walmart
01.2003 - 01.2007
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
- Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
- Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
- Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
- Minimized out-of-stock situations through proactive communication with supervisors about low inventory levels or back-ordered items.
- Checked and pulled defective or expired products from shelves.
Furniture Warehouseman
Lee Furniture
01.1997 - 04.2003
- Increased warehouse efficiency by implementing an effective inventory management system.
- Streamlined order processing for quicker customer deliveries and improved satisfaction.
- Trained new employees in warehouse procedures, fostering a strong work ethic and understanding of job responsibilities.
- Managed incoming shipments, verifying contents against purchase orders and resolving discrepancies as needed.
- Provided excellent customer service by promptly addressing inquiries, resolving issues, or directing concerns to the appropriate department for resolution.
- Optimized loading dock procedures for faster turnaround times on incoming shipments without sacrificing quality control standards or safety protocols.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Security Officer
ASG Security Company
02.2018 - 12.2018
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
NC Special Police
12.2018 - 11.2019
- Assisted in maintaining a safe environment for employees and visitors through diligent monitoring of surveillance systems.
- Collaborated with law enforcement agencies to apprehend suspects and prevent criminal activities on premises.
- Maintained strong communication with team members, enabling efficient coordination during high-pressure situations.
- Performed routine equipment inspections, ensuring proper functionality and swift identification of issues requiring maintenance or replacement.
- Developed positive relationships with local first responders, fostering trust and collaboration during emergencies or joint exercises.
Education
High School Diploma -
Terry Sanford High School
Fayetteville, NCIsrael Anta Conceal Carry
Skills
- Arrest procedures
- Threat Management
- Crime Prevention
- Conflict de-escalation
- Firearms expertise
- Security operations experience
- Security Protocols
- Health and safety
- Communication abilities
- Floor cleaning
Certification
Conceal and Carry Training
Timeline
Security Officer
NC Special Police
12.2018 - 11.2019
Security Officer
ASG Security Company
02.2018 - 12.2018
Floor Technician
Line/ AJ Contract Services
01.2012 - 11.2018
Environmental Services and Warehouseman
Cape Fear Valley Health
01.2007 - 02.2018
Floor Technician/Shelf Stocker
Walmart
01.2003 - 01.2007
Furniture Warehouseman
Lee Furniture
01.1997 - 04.2003
High School Diploma -
Terry Sanford High School
Israel Anta Conceal Carry