DEMOND WILSON
Tracy,CA
Summary
Methodical Production Worker keeps up with physically demanding tasks and quotas. Works hard to accomplish team objectives. Over 20 years of experience in production roles. Talented Production Worker offering 20 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services. Talented Production Worker offering 20 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services. Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 20 years of related experience, including measuring and cutting materials, operating equipment and following work instructions. Hardworking General Laborer with dedicated work ethic in production industry. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Lifts and carries objects over 50 pounds, reliable and works well in varying conditions. Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Veteran Production Worker adept at handling tasks efficiently. Knowledgeable about equipment operation, materials handling and documentation. Eager to contribute to warehouse operations at companies of any scale. Veteran Production Worker adept at handling tasks efficiently. Knowledgeable about equipment operation, materials handling and documentation. Eager to contribute to warehouse operations at companies of any scale. Adaptable Software Engineer ready to support operations from conception through post-release support. Skilled creator of efficient code and exciting user experiences. Eager to elevate ongoing development projects or create novel software solutions geared towards driving increased usership. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable leader with strong ability in leadership. Offering my dedication and commitment. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking General Laborer with dedicated work ethic in the production industry. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Lifts and carries objects over 50 pounds, reliable and works well in varying conditions.
Overview
9
9
years of professional experience
Work History
Production Worker
Thyssenkrupp Supply Chain Services
Livermore, CA
06.2020 - Current
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Recorded inspection results after production runs.
- Weighed and loaded orders according to project specifications.
- Kept operations area neat and orderly to minimize obstacles.
- Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
- Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
- Analyzed work orders to determine type and quantity of materials needed for each production batch.
- Unloaded and sorted products and transported items to proper locations.
- Set up and operated production machinery according to company's specific standards and protocols.
- Attended regular training sessions to increase machine operating skills.
- Sorted and packaged products to prepare for processing or shipment.
- Worked at fast and steady pace to meet production goals.
- Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
- Accomplished production goals by working with speed and accuracy.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Operated sit down forklift, stand up reach forklift equipment safely and in compliance with company policies and procedures.
- Diligently maintained safety and quality standards.
- Completed product assembly according to standardized procedures.
- Inspected and repaired products to meet project expectations.
- Adjusted controls or stopped machines and opened holding devices to correct problems.
- Monitored and evaluated equipment operations to identify failures or malfunctions and troubleshoot issues accordingly.
- Recognized defective material and reported issues to management.
- Setup and adjusted scannerand reach truck machines for daily operations.
- Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
- Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
- Improved efficiency and productivity by eliminating waste and production constraints.
- Recommended process improvements to enhance operational safety and efficiency.
- Set up and tended equipment with machine operators to complete runs.
- Organized project components according to workflow.
- Troubleshot equipment problems to repair or report diagnostics.
- Evaluated printed components to comply with quality control standards.
- Facilitated project production by coordinating workflow, tracking production status and reporting and coordinating schedules.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Carefully replaced machine molds and cutting surfaces.
- Reviewed job specifications to properly set up machines.
- Maintained detailed project specification records and issued work orders to outside vendors.
Machine Operator
Kellogg Company
San Jose, CA
09.2019 - 06.2020
- Monitored production machinery during operation to identify and quickly resolve problems
- Prepared and ran machines such as
- Continuously classified and filed records to keep system efficient and all information organized
- Prepared machine for production processes by equipping with required tools and parts.
- Verified production orders prior to starting set-up.
- Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks
- Reviewed blueprints and specifics to understand each job and plan correct sequence, minimizing errors and avoiding wasted materials.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Lubricated parts and performed minor maintenance to improve machine function.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Placed finished products on skids and wrapped and transported to warehouse with forklift.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Monitored and observed production line to watch for pile-ups and jams.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
Picker
Frito Lay, DC
San Jose
08.2019 - 11.2019
- Using a RF scanner, I picked and scanned cases of products for customers
- Loaded product in the proper trailed for shipping out to retailers.
Material Handler
Hyve Solutions
Fremont, CA
01.2018 - 08.2019
- Organized stock from the loading dock to smoothly transport to the correct location
- Moved materials and freight between production areas and vehicles
- Safely operated sit-down, stand-up reach, cherry picker forkli s to move heavy containers and pallets
- Labeled the containers identifying information such as storage bins and final destinations
- Moved materials and freight between production areas and vehicles
- Protected loads by installing bracing, padding and strapping to minimize cargo shipping.
- Loaded completed orders on pallets according to delivery numbers.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Protected company inventory by maintaining and organizing storage areas.
- Palletized boxes to increase movement and shipment efficiency.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
- Operated equipment with focus on safety and efficiency.
- Loaded, unloaded, moved, stacked and staged product after pinpointing most effective material handling equipment for specific tasks.
- Mastered inventory standards, warehousing and stocking procedures, radio frequency technology and order picking and tracking.
- Trained and mentored 90% new hires to operate and maintain material handling equipment safely.
- Completed material handling documentation tasks via radio frequency, scanning where possible and avoiding manual keying.
Housekeeping Houseman
Houseman – Residence Inn by Marriott Palo Alto Los Altos
Los Altos, CA
09.2017 - 09.2018
- Maintained health standards by consistently cleaning high traffic areas such as corridors, restrooms and elevators
- Kept spaces cleaned and orderly with frequent light attention to dusting, removing trash and tidying pillows and bedding
- Ensured cleanliness and sanitation of bedrooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
- Substituted traditional cleaners with non-toxic sanitation aides to meet client preferences
- Responded appropriately to customer’s special request
- Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Returned rooms to occupant-ready status to satisfy future guests.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Maintained and organized cleaning supplies stock.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Swept and damp-mopped private stairways and hallways.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with maintenance team on damages to repair.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Inspected furniture for damage or stains in between guest stays.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Sorted and counted linens and organized in storage areas.
Front Desk Clerk
Four Points by Sheraton San Jose
San Jose, CA
12.2015 - 10.2017
- Made and confirmed reservations for guests staying at the property and for off-site services such as dinners and entertainment
- Posted room charges each day for items such as food, liquor and pay-per-view services
- Secured guest valuables in one of the hotels’ safe to prevent damage or loss
- Oversaw concierge services to help guests get the most of their stay
- Coordinated smooth responses to guest needs by working with housekeeping, room services and maintenance
- Balanced property accounts and completed regular audits of room charges and finances
- Organized the efficient turnover of vacated rooms with housekeeping staff to consistently meet check-in times for new guests
- Consulted with customers to understand their desires and suggest the best products to meet their needs.
- Processed payments, issued bills and kept drawers accurate to meet financial targets.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Maintained clean and presentable reception area to maintain professional business reputation.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Reviewed account information and individual customer charges to produce correct bills.
- Welcomed large volume of guests and improved overall customer service.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Made guest and group reservations, processing check-ins and check-outs for customers.
- Investigated and independently resolved customer complaints to boost satisfaction.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Responded to inquiries and room requests made online, by phone and via email.
- Conducted transactions, confirming patient information and processing according to standard protocol.
- Arranged special accommodations for guests to enhance visitor experiences.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Promoted long-term loyalty by delivering professional, knowledgeable support to meet every need.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Facilitated successful front desk operations for high-volume hotel.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
- Showed off dining areas, pool, spa and fitness center to prospective and current guests.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Posted room charges for food, liquor and telephone calls based on individual customer actions.
- Input customer data into reservation systems and updated to reflect room changes.
Education
Graduate -
Fremont High School
06.1995
Skills
- Inventory Management & Goal Oriented
- Great leader and collaborator
- Motivated, reliable and punctual
- Health and safety monitoring
- Stand up, sit down, cherry picker
- Knowledge and Abilities
- Ability to work independently with little or no supervision or in a team environment
- Ability to work under pressure in a fast-paced environment and manage multiple tasks
- Takes great pride in completing a job with accuracy, proficiency and effectiveness
- Documentation ability
- Loading and unloading protocols
- Assembly procedures
- Product packaging
- Batch production
- Hand tools
- RFID tools
- Micro assembly
- Quality assurance standards
- Shipment preparation
- Machine setups
- Equipment operation
- Product assembly
- Equipment calibration
- Quality inspections
- Temperature restricted production
- Fabrication
- Preventive maintenance
- Tool repairs
- Equipment assembly
Accomplishments
- Promoted from outbound picker to spec ops with new stand up reach driver certifications in less than 12-months.
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Promoted to [EMT] due to being a top performer and building a great working relationship with the adminstration.
- Recognized as Employee of the 2 1/2 years of outstanding performance and team contributions.
Additional Information
I am a well rounded associate with the Thyssenkrupp family who have been a top performer in 3 out of the 4 departments we have at the Atlantis home base..
It time for a new challenge
Timeline
Production Worker
Thyssenkrupp Supply Chain Services
06.2020 - Current
Machine Operator
Kellogg Company
09.2019 - 06.2020
Picker
Frito Lay, DC
08.2019 - 11.2019
Material Handler
Hyve Solutions
01.2018 - 08.2019
Housekeeping Houseman
Houseman – Residence Inn by Marriott Palo Alto Los Altos
09.2017 - 09.2018
Front Desk Clerk
Four Points by Sheraton San Jose
12.2015 - 10.2017
Graduate -
Fremont High School