Demonta Coates
Stockbridge,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Low Voltage Technician experienced identifying issues and applying appropriate techniques for problem resolution. Determined employee with over 10 years of coordinating technical staff members on projects and programming security units. Possessing laudable listening and critical thinking skills. Hardworking Low Voltage Technician tasked with installing alarm system components based upon specifications and blueprints. Committed employee promoting exemplary attendance record and skill training other team members to achieve performance goals. Hardworking field technician bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
11
11
years of professional experience
Work History
Field Technician
TNC
09.2017 - Current
- Tested systems, noting issues and completing preventive maintenance.
- Utilized safety practices with no complaints or accidents.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Read and interpreted technical manuals and schematics to understand systems design and operations.
- Adhered to safety protocols by implementing routine tests and ensuring accurate and safe equipment handling.
- Calibrated new and existing equipment for optimal performance.
- Communicated with customers to provide updates, gather information and resolve issues.
- Researched and implemented new technologies and equipment.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Collaborated with other field technicians to resolve complex technical issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, AP's, cameras, POS and paging equipment.
- Maintained office PCs, networks and mobile devices.
- Linked computers to network and peripheral equipment.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Low Voltage Technician
C&E Communications
05.2013 - 04.2017
- Analyzed circuits and collected OHM readings to assess safety or functionality.
- Prepared yearly and technical budgets for electricity projects.
- Attended training committees that wrote training modules for equipment operation and testing.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Mounted panels for motion detectors, keypads and controls.
- Identified problematic components and wiring issues and applied troubleshooting techniques.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Read blueprints and schematics to correctly place equipment.
Education
High School Diploma -
R.L Osborne
Marietta, GA05.2008
Skills
- Systems Repair
- Wire Pulling
- Customer Satisfaction
- Quality Management Systems
- Voltage and Current Meters
- Safety Procedures
- Rough Layouts
- Stress Tolerance
- Repair Work
Timeline
Field Technician
TNC
09.2017 - Current
Low Voltage Technician
C&E Communications
05.2013 - 04.2017
High School Diploma -
R.L Osborne
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