Summary
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic
Demontay Fears

Demontay Fears

Security Professional
Charlotte,NC

Summary

I am dedicated Security Professional skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.

Work History

Security Professional

Allied Universal Security Services
Charlotte, NC
09.2022 - Current
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Provided safety reports and data analysis to building managers to inform security processes.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored property and investigated areas of suspicion.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Supervised grounds, employee entrances and exits and security officers on duty.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Demonstrated commitment to public safety by patrolling events and well-populated establishments.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Screened incoming employees, personal belongings and shipments for security concerns.
  • Consulted with team members to assess flawed root causes and plan for remediation.

Warehouse Associate

Amazon
Charlotte, NC
07.2020 - 07.2022
  • Utilizing computer tools for various applications, such as overlooking the customer associated database, problem solving and troubleshooting customer associated physical orders, making sure that re-calibrated customer orders are prioritized and fulfilled
  • Train and assist new associates in problem solving and packaging processing
  • Processing customers' orders (Individual, multiple items, specialized and gift orders)
  • Investigating the physical warehouse database
  • Examining merchandise for damage, flaws and/or irregularities
  • Monitoring work performance and handling warehouse issues
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed over 2,000 customer orders each day in warehouse setting.
  • Worked safely around moving machinery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Operated PC and RF-based computer systems for inventory management.
  • Operated box or straight trucks and cargo vans.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Simplified shipping and receiving processes for improved workflow.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Checked packages and merchandise for damage and notified vendors.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Assembled and filled more than 2,000 shipments per day and prepared all shipping documentation.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Consistently lifted materials weighing as much as 55 pounds.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Performed inventory counts and stocked merchandise.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Walmart Associate

Walmart
Charlotte, NC
04.2021 - 06.2021
  • Worked varied hours to meet seasonal and business needs.
  • Worked with vendors to resolve equipment failures.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Provided product price information to customers.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Liaised with customers to assist with computing operations and resolve concerns.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Troubleshot minor issues with equipment and tools.

Warehouse Associate

Kelly Services
Charlotte, NC
06.2021 - 09.2021
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed over 10,000 customer orders each day in warehouse setting.
  • Worked safely around moving machinery.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Simplified shipping and receiving processes for improved workflow.
  • Checked packages and merchandise for damage and notified vendors.
  • Assembled and filled more than 10,000 shipments per day and prepared all shipping documentation.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

Cashier

Bojangles' Famous Chicken 'n Biscuits
Charlotte, NC
05.2019 - 06.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Created price tags and merchandise signs.
  • Reviewed new promotions and monitored price changes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collected and authorized payments of guests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Tallied cash drawer at beginning and end of each work shift.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Welcomed customers and helped determine their needs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

West Charlotte High School
Charlotte, NC
08.2020 - 06.2022

Skills

    Daily incident reporting

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Additional Information

Always willing to learn and give my 100 percent been doing it for years and im not gonna stop now and would be happy to work for this company:)

Certification

AUS core training program

Timeline

Security Professional

Allied Universal Security Services
09.2022 - Current

AUS core training program

09-2022

Warehouse Associate

Kelly Services
06.2021 - 09.2021

Walmart Associate

Walmart
04.2021 - 06.2021

High School Diploma -

West Charlotte High School
08.2020 - 06.2022

Warehouse Associate

Amazon
07.2020 - 07.2022

Cashier

Bojangles' Famous Chicken 'n Biscuits
05.2019 - 06.2019
Demontay FearsSecurity Professional