DeMonte Munson
Florissant,MO
Summary
Dedicated Mail Carrier with a clean driving record and extensive familiarity with local communities, thoroughfares, and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled the desired results. Outgoing individual with well-honed organizational, labor, and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy environments.
Overview
16
16
years of professional experience
Work History
RCR
USPS
06.2016 - Current
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
- Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
- Reduced the number of customer complaints regarding undelivered or damaged packages through careful handling practices during transportation from the post office to recipient addresses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
Cable Technician
CAVO COMMUNICATION
11.2014 - 01.2015
- Explained company offerings to promote products and services to clients
- Carefully explained all aspects of running the cable system to customers
- Examined systems to locate problems such as loose connections and broken Insulation
- Inspected installation sites to determine material requirements
- Set up and monitored testing of new and improved components
- Installed coax cables inside residences.
Parcel assistant
FEDEX SMARTPOST
06.2013 - 08.2014
- Worked at a rapid pace to meet tight deadlines
- Removed pallets, freezer boxes and damaged products from returning Trailers
- Cleared damaged items and loaded freight
- Unloaded cargo from truck with hand trucks and pallet Jacks
- Unloaded, picked, staged and loaded products for shipping
- Transported goods from racks, shelves and vehicles
- Banded, wrapped, packaged and cleaned equipment
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
Recruiter / Researcher
C&C MARKET RESEARCH
10.2007 - 03.2013
- Identified customer needs through market research and analysis
- Analyzed employment-related data and prepared required reports
- Worked under strict deadlines and responded to service requests and emergency call-outs.
Education
Associate of Science - Cannabis
Saint Louis University
St Louis, MO05.2024
HIGH SCHOOL DIPLOMA - GENERAL EDUCATION
McClure North High School
Florissant, MO01.2011
Skills
- Shipping and receiving
- Strong organizational skills
- Safety-oriented
- Active listening skills
- Defect tracking
- Seasoned in conflict resolution
- Results-oriented
- Courteous demeanor
- Engineering knowledge
- Energetic work attitude
- Multi-tasker
- Customer service expert
- Safety-conscious
- Adaptive team player
- Valid MO driver's license
- Strong communication skills
- Collaborative
- Natural leader
- Basic math skills
- Strong attention to detail
- Packing and scanning orders
- Troubleshooting
- Excellent problem solver
- Responsible and reliable
- Self-starter
- Critical thinker
- Electronics expert
- Microsoft Office proficiency
- Route Management
- Mail Sorting
- Vehicle loading
- Postal regulations
- Weather Tolerance
- Parcel delivery
- Hand-Eye Coordination
- Package handling
- Street Orientation
- Written Communication
- Time management abilities
- Reliability
- Active Listening
- Self Motivation
- Attention to Detail
- Interpersonal Communication
- Task Prioritization
Affiliations
- St.Louis Science Center
- Mathews Dickey Boys and Girl club
- Future Business leader of America
- Family, Career and Community Leader of America
Awards
- Internship with the St.Louis Science Center PaleoTrek Program- When to the Jordan, Montana to go look and identity the many type of fossil; and got to experience what a paleontologist did in the field
- Maleness to manhood scholarship- Got selected for the scholarship for my work in the community
References
- Jason Coleman- 1(479) 321-8585
- Darwin Clark- 314-574-0218
- jay washington Sr -314-724-8137
Timeline
RCR
USPS
06.2016 - Current
Cable Technician
CAVO COMMUNICATION
11.2014 - 01.2015
Parcel assistant
FEDEX SMARTPOST
06.2013 - 08.2014
Recruiter / Researcher
C&C MARKET RESEARCH
10.2007 - 03.2013
Associate of Science - Cannabis
Saint Louis University
HIGH SCHOOL DIPLOMA - GENERAL EDUCATION
McClure North High School