De'Montrey McKenzie
Houston,TX
Summary
Recent graduate of University of Texas at San Antonio with a Business Management degree. Aiming to leverage academic experience and a proven knowledge. Looking for an entry level assistant or manager position in any area. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Have great customer service skills with a background in fast food and warehouse. Willing to work my way up the ladder. Motivated to learn, grow and excel in the company.
Overview
11
11
years of professional experience
Work History
Management Trainee - Sales and Strategies
Moore Supply Co. Inc.
01.2023 - 08.2023
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers' questions regarding products, prices, and availability.
- Set up new accounts, established customer credit and set up payment methods.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Maintained effective team member communication.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded trucks and rail cars and moved materials to staging area.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Participated in sales meetings and presentations to gain knowledge and insight
- Analyzed customer feedback and identified areas for improvement
- Addressed customer queries and complaints with prompt and professional responses
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries
- Generated reports to track sales activity and performance
- Managed customer expectations and helped navigate sales processes
- Provided product and technical support to customers
- Conducted market research to assess customer needs and preferences
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
Line Champion/ Assistant Manager
Taco Bell
05.2021 - 01.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Stock Associate
Aramark
11.2019 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Security Guard/ Staff Attendant
The Personnel Store
08.2018 - 05.2019
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Stock Associate
University Of Texas, The University Of Texas
11.2017 - 05.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained effective team member communication.
- Created reports detailing inventory costs, deliveries and usage.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Managed inventory storage in clean and organized fashion.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
Usher
Frank Erwin Center, 1701
10.2017 - 11.2018
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Worked flexible hours; night, weekend, and holiday shifts.
Camp Cook/ Stock
Austin Sunshine, 2225 Andrew Zilker
06.2016 - 08.2016
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Cooked meals according to administrative policies, health code regulations and food service standards.
Cook
Whataburger, E Martin Luther
04.2014 - 03.2015
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Internship Student Program
Dell Children's Medical Center
09.2012 - 05.2013
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelors - Business Administration And Management
The University of Texas At San Antonio
San Antonio, TX12.2022
High School Diploma -
Cedar Ridge High School
Round Rock, TX06.2016
Skills
- Ability to adapt to changing business priorities and environment
- Ability to build and maintain collaborative working relationships across business functions
- Clear verbal and written communication skills
- Ability to work as team and independently
- Ability to represent Guardian in professional manner
- Ability to work in production and quality-driven environment
- Leadership Behaviors
- Continuously strives to provide superior products and customer service
- Shares ideas and perspectives about increasing effectiveness and efficiency
- Demonstrates self-awareness and embraces feedback
- Takes ownership of personal growth and development
- Embraces change
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Implemented processes to streamline workflow.
- Ideas or innovations introduced.
- Oversaw rise of company to the top of the industry.
Timeline
Management Trainee - Sales and Strategies
Moore Supply Co. Inc.
01.2023 - 08.2023
Line Champion/ Assistant Manager
Taco Bell
05.2021 - 01.2023
Stock Associate
Aramark
11.2019 - 12.2020
Security Guard/ Staff Attendant
The Personnel Store
08.2018 - 05.2019
Stock Associate
University Of Texas, The University Of Texas
11.2017 - 05.2019
Usher
Frank Erwin Center, 1701
10.2017 - 11.2018
Camp Cook/ Stock
Austin Sunshine, 2225 Andrew Zilker
06.2016 - 08.2016
Cook
Whataburger, E Martin Luther
04.2014 - 03.2015
Internship Student Program
Dell Children's Medical Center
09.2012 - 05.2013
Bachelors - Business Administration And Management
The University of Texas At San Antonio
High School Diploma -
Cedar Ridge High School
Similar Profiles
Miguel SantanaMiguel Santana
Account Manager at Moore Supply Co. Inc.Account Manager at Moore Supply Co. Inc.
David Moffat IVDavid Moffat IV
Sales Associate at Moore Supply Co. Inc.Sales Associate at Moore Supply Co. Inc.
ORLANDO VALENCIAORLANDO VALENCIA
IT Specialist at Moore Supply Co.IT Specialist at Moore Supply Co.