Summary
Overview
Work History
Education
Skills
Timeline
Generic

Demontrez Mccladdie

Augusta,GA

Summary

Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Prepared to bring Number years of experience to dynamic new position.

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Energetic Front Desk Assistant with experience helping guests with check-in and travel tasks. Talented in planning outings for guests, providing needed resources and creating enjoyable visits.

Skilled Job Title bringing Number-year background in Type settings with progressive management responsibilities. Talents include building and motivating strong teams to enhance overall store operations. Develop and deepen customer relationships to enhance business revenue.

Seasoned retail management professional with demonstrated history of success in boosting team productivity and operational efficiency. Manage and encourage staff to achieve continuous improvements and maximize customer service standards. Proven leader with analytical approach to tackling day-to-day and complex challenges.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Persuasive professional possessing entrepreneurial spirit and excellent communication skills. Bringing Number-year background in Type and Type sales. In-depth knowledge of all aspects of business, including Action and Action. Software and Software proficient.

Results-oriented Job Title exceptionally well-versed in providing prompt, courteous customer service to over Number customers per shift. Driven to exceed sales goals and build long-term relationships and rapport with customers. Available Number hours weekly.

Passionate Job Title offering Number years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy.

Experienced Type professional knowledgeable about Type operations, team leadership and training. Dependable and punctual supervisor with top-notch abilities in Area of expertise and Area of expertise. Offering Number years of experience.

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Reliable Job Title skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within team by leveraging bakery operations and equipment knowledge.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells Type and Type products while adapting to new industry trends and changing customer desires.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Front End Team Lead

Walmart
Grovetown , GA
11.2021 - 07.2022
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained transaction security by verifying payment cards against identification.
  • Managed customer service duties by greeting over Number customers daily and informing customers about products.
  • Completed stockroom tasks by leading stock team, receiving and unpacking merchandise and placing all products out on sales floor.
  • Structured budget monitoring and cash movements to minimize security risks and maintain tight controls.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.

Sales Associate

Walmart
Grovetown , GA
02.2021 - 09.2021
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Processed product returns and assisted customers with other selections.
  • Recommended accessories and complementary purchases to boost revenue.

Moving Specialist

Monro Moving And Storage
Augusta, GA
10.2018 - 02.2021
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
  • Followed verbal and written instructions to properly move and ship products.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Managed efficient transportation of Type materials each day across local and state regions.
  • Installed protective devices on or around products to prevent damage during transport.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.

Sales Associate

Journeys Kidz
Augusta, GA
05.2016 - 10.2018
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories and merchandise care.

Education

Butler High School
Augusta, GA
05.2016

Skills

  • Customer Service Process Improvement
  • Cash Handling and Reconciliation
  • Customer Experience
  • Cash Register Operations
  • Customer Loyalty
  • Efficient Service
  • Effective Working Relationships
  • Proper Staffing
  • Flexible Work Schedule
  • Implementing Pricing Strategies
  • Refunds Exchanges and Adjustments
  • Handling Complaints and Inquiries
  • Front-End Support
  • Corrective Actions
  • Scheduling and Time-Tracking
  • Health and Safety Procedures
  • Avid Learner
  • Customer Needs Assessments
  • Advertising Strategy
  • Bagging Groceries
  • Motivational Leadership
  • Legal Standards
  • Customer Service Orientation
  • Credit and Cash Transactions
  • Customer Experience Enhancement

Timeline

Front End Team Lead

Walmart
11.2021 - 07.2022

Sales Associate

Walmart
02.2021 - 09.2021

Moving Specialist

Monro Moving And Storage
10.2018 - 02.2021

Sales Associate

Journeys Kidz
05.2016 - 10.2018

Butler High School
Demontrez Mccladdie