Demrick Guilford

• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.

Cleaned Warehouse and maintained the warehouse up to AIB standards

• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.

• Supervised shipping and receiving, distribution and workplace safety.
• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and handling operations.
• Maintained high levels of accuracy in daily operations.
• Completed daily operations on time and maintained high standards of accuracy.
• Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

• Trained employees on equipment operation and safety protocols.
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Supervised warehouse operations by managing employees during shifts.
• Oversaw daily operations and shipping and handling processes.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Double checked records, daily reports, and inventory transactions to identify and correct variances.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Maintained top performance standards while working in hot warehouse environment.
• Performed inventories and stocked new equipment and Product.
• Acted as liaison between company departments and warehouse teams.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.

• Trained, coached, and mentored new sales associates for maximum performance.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Increased sales and customer satisfaction through personalized servicing.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Built strong client relationships and provided high value-adding services, resulting in increased company market share.

• Managed customer accounts to secure customer satisfaction and repeat business.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.