Demy Balbuena
Elmont,NY
Summary
Patient-focused Medical Administrative Assistant with more than 11+ year's experience in a medical office assistant diverse populations. Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Bilingual (Spanish/English)
Overview
7
7
years of professional experience
Work History
Welcome Coordinator/Phlebotomist
Oak Street Health
09.2023 - Current
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Centrifuged blood samples as outlined in clinical protocols.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
High School Nurse
Freeport High School
08.2022 - 06.2024
- Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
- Administered and supervised administration of prescription medication to students.
- Answered telephones, directed calls and took messages.
- Copied, sorted and filed records of office activities and business transactions.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Kept track of daily attendance of students.
Ophthalmic Technician
SightMD
06.2021 - 11.2022
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Measured and recorded visual acuity and color vision testing.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
Medical Assistant/Medical Receptionist
Modern Family Medicine
08.2017 - 11.2019
- Administrative duties (answering phones, scheduling appointments)
- Fulfill all labs ordered (Urine and blood work)
- Patients processing (demographics and direct patient care)
- Sanitize and maintain facility’s examination rooms and front desk
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Freeport High School
Freeport, NYPhlebotomy -
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Hempstead, NYSkills
- Microsoft Office, MS Word, MS PowerPoint and MS Excel, Ability
- Work as a team structure, Ability to make decisions & solve problems, 69 WPM highly adaptable, Mobile,
- Positive and Resilient
- Sample and specimen collection
Timeline
Welcome Coordinator/Phlebotomist
Oak Street Health
09.2023 - Current
High School Nurse
Freeport High School
08.2022 - 06.2024
Ophthalmic Technician
SightMD
06.2021 - 11.2022
Medical Assistant/Medical Receptionist
Modern Family Medicine
08.2017 - 11.2019
Freeport High School
Phlebotomy -
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