Demya Gross
Middle River,MD
Summary
Seasoned Paraprofessional excited to help students of different skill levels excel. Thrilled to assist teachers with needs to facilitate best possible educational environment. Ready to help students grow and learn through any type of support.
Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.
Overview
3
3
years of professional experience
Work History
School Aide
Delta T Corp.
Baltimore
09.2024 - Current
- Developed relationships with at-risk students to provide guidance and support.
- Motivated students using feedback and encouragement.
- Provided disabled students with assistive devices and supportive technology.
- Guided students in developing organizational and study skills.
- Implemented behavior management plans to maintain a positive learning environment.
- Reviewed and reported on IEP progress.
- Kept students safe in classroom and outside environments.
- Monitored student behavior in the hallways, cafeteria, and playgrounds.
EVS Housekeeper
Upper Chesapeake Hospital
Bel Air, Maryland
11.2023 - 08.2024
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Inspected guest rooms for cleanliness and proper maintenance prior to arrival of new guests.
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Stocked linen closets with fresh linens on a daily basis.
- Responded promptly to requests from guests or staff for extra cleaning services in guest rooms or public areas.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
Assistant Manager
Dollar General
Baltimore, MD
07.2022 - 11.2023
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Proposed or approved modifications to project plans.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed customer service inquiries and complaints in a timely manner.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
Caregiver
Greenstaff homecare
11.2021 - 06.2022
- Helped clients get in and out of beds and wheelchairs.
- Consulted with client care team to continually update care plans.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided emotional support to clients during difficult times.
- Maintained detailed records of services performed on clients.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Helped residents walk with or without self-help devices.
Skills
- Educational assistance
- Writing support
- School event coordination
- Special education support
- Classroom preparation
- Behavior monitoring
- Basic housekeeping
- Emotional support
- Dementia care
- Business development
- Product management
- Shift scheduling
- Time management
Timeline
School Aide
Delta T Corp.
09.2024 - Current
EVS Housekeeper
Upper Chesapeake Hospital
11.2023 - 08.2024
Assistant Manager
Dollar General
07.2022 - 11.2023
Caregiver
Greenstaff homecare
11.2021 - 06.2022