Demyah Mason
Jackson,United States
Summary
Phenomenal and passionate individual that expresses a great attitude in helping company achieve success. Aiming to use my proficiency in office assistance, receptionist, and computer literacy to contribute largely to your company. Possesses impeccable determination, time management, and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Mississippi Board for Bar Admissions Assignment
Temp Staff
12.2022 - Current
- Processed mail, created and maintained files.
- Drafted letters and reports.
- Proctored bar exams and assist with preparation of exam materials.
- Provided quality customer service, resolving complaints and providing customers with requested information.
- Communicated professionally and effectively in a high-volume call center environment.
- Analyzed and collected customer information to prepare for reports.
- Imported information into the database and performed data entry for applicants.
- Established and maintained effective relative relationships with team members and customers.
- Staying up-to-date with current and emerging communication and reporting technologies for the company.
- Used database to record notes and call information.
- Learned company policies, rules, and regulations regarding performance requirements and expectations.
Optometric Assistant/Receptionist
Mississippi EyeCare Associates
01.2021 - 09.2022
- Provided quality customer service.
- Managed large amounts of calls in a timely matter.
- Demonstrated professional and effective communication via calls regarding services.
- Scheduled appointments and maintained patients' notes.
- Performed examinations on patients.
- Filed insurance and worked in conjunction with insurance providers such as Medicaid/Medicare.
- Managed patient records.
- Demonstrated expertise in Microsoft Word, and the Office Mate system.
- Informed patients of procedures, answered questions and provided information to patients promptly.
Education
High School Diploma -
Provine High School
Jackson, MS05.2019
Skills
- Fast Learner
- Active Listener
- Effective Time Management
- Computer Skills
- Microsoft Excel
- Communication Skills
- Excellent Phone Skills
- Adaptability
- Microsoft Office
- Ability to Work in a Team
- Ability to Multitask
- Problem Solving
References
- Sheila Sheriff, 6015599125
- Jasmine Smith, 6018325020
Timeline
Mississippi Board for Bar Admissions Assignment
Temp Staff
12.2022 - Current
Optometric Assistant/Receptionist
Mississippi EyeCare Associates
01.2021 - 09.2022
High School Diploma -
Provine High School
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