Demy Hagan, PA-C
Arlington
Summary
Motivated and adaptable new graduate Physician Assistant with a strong background in medical care, patient communication, and administrative support. Committed to delivering high-quality service and expanding my medical knowledge and skills. In my current role, I excel at problem solving and building strong client relationships. I am eager to bring my communication abilities and dedication to patient-centered care in a Physician Assistant role, where I can make a meaningful impact in healthcare.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Physician Assistant
Elevate Health Clinics
Dallas
04.2025 - Current
- Evaluate and manage patients with mTBI, mood changes, cognitive concerns,
and post-accident conditions - Create and manage individualized treatment plans
- Coordinate care with internal team members and specialists
- Provide mental wellness and preventative care
- Conduct routine physicals and urgent care visits
- Manage chronic and acute conditions
- Order and interpret lab work and imaging
- Perform prescription management and preventative screenings
- Deliver care in person and via telehealth platforms
- Document assessments and progress notes in the EMR
CUSTOMER RELATIONS MANAGER
STOKEY'S LLC
Arlington
05.2022 - 05.2025
- Manage executive calendars and emails, prioritizing important tasks and correspondence
- Oversee projects from start to finish, ensuring deadlines are met and objectives are achieved
- Educate clients about services, pricing, and availability to facilitate informed decision-making
- Handle invoicing and payment collection to maintain financial efficiency
- Work to resolve customer conflicts professionally, ensuring a positive experience and maintaining strong client relationships
OFFICE MANAGER
LONESTAR WOUND CARE & HYPERBARICS
Irving
08.2021 - 11.2021
- Handle insurance verification and pre-authorizations to facilitate seamless billing and patient care processes
- Manage inventory and supply procurement ensuring that office and operational needs are consistently met
- Oversee various projects, ensuring deadlines are met and tasks are efficiently executed
- Proficiency in Microsoft Office and G Suite applications allows me to create documents, analyze data, and enhance communication within the organization
BEHAVIORAL HEALTH TECHNICIAN
THE RIGHT STEP
Euless
03.2021 - 08.2021
- Observe patients' behavior, emotional state, and progress
- Check vitals, monitor symptoms, and report any significant changes to healthcare professionals
- Provide direct emotional support to individuals by listening, providing encouragement, and creating a therapeutic environment
- Facilitate group or individual therapy and support activities designed to encourage emotional expression, coping skills, and problem-solving.
- Influenced patients' behavior with interaction, counseling or instruction.
- Assessed patient behavior, reactions and responses to treatment plans.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
SERVER
COTTON PATCH CAFE / EL ARROYO / TROY'S
Arlington
08.2012 - 10.2019
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Stayed informed about daily specials, new menu items, and promotions.
- Worked effectively in team environments to make the workplace more productive.
EMERGENCY ROOM MEDICAL SCRIBE
SCRIBE AMERICA
Arlington and Euless
11.2018 - 02.2019
- Taking part in patient visits, tracking test results, recording consultations, and helping medical staff to provide better patient care
- Demonstrating knowledge of medical terminology, good listening and writing skills, accuracy, alertness, computer competences, and telephone etiquette
Education
Masters of Physician Assistant -
WEST COAST UNIVERSITY
Dallas, TX12.2024
Bachelor of Science - Biology
UNIVERSITY OF TEXAS AT ARLINGTON
Arlington, TX08.2018
Associates of Arts -
TARRANT COUNTY COLLEGE
08.2016
Skills
- Adept learner
- Interpersonal communication
- Customer service
- Team collaboration
- Problem-solving
- Cultural Competence
Volunteer Experience
- Mission Arlington, Food and clothes sorter, 06/2021, Helped with organizing donations and providing support to vulnerable populations., Organizational skills, Teamwork, Community engagement
- Feed my starving children, Food packer, 04/2023, Volunteered as a food packer, assembling and packaging nutritious meals to help combat global hunger and support children in need., Teamwork, Attention to detail, Time management, Physical stamina
- English Tutor for 6th grader, Arlington, TX, Tutor, 03/2022 - 05/2022, Assisted an 11 year old with academic challenges., Mentorship, Teaching, Patience
Affiliations
- Weight training
- Traveling
- Water sports: Jet skiing, kayaking
- Sports: Basketball, sand volleyball
- Mentoring / Tutoring
- Journaling
- Podcasts
Accomplishments
- Certificate of Achievement for Oral Presentation on Capstone Project: Is Subanesthetic
Ketamine Effective in Reducing Suicidal Ideation in Patients Afflicted by Behavioral
Health Disorders.
○ West Coast University | 2024
Certification
- Physician Assistant License: PA19043 Exp 02/28/2027
- American Heart Association
o ACLS
o BLS
o PALS
o CPR
Languages
English
Native/ Bilingual
Twi
Native/ Bilingual
References
References available upon request.
Timeline
Physician Assistant
Elevate Health Clinics
04.2025 - Current
CUSTOMER RELATIONS MANAGER
STOKEY'S LLC
05.2022 - 05.2025
OFFICE MANAGER
LONESTAR WOUND CARE & HYPERBARICS
08.2021 - 11.2021
BEHAVIORAL HEALTH TECHNICIAN
THE RIGHT STEP
03.2021 - 08.2021
EMERGENCY ROOM MEDICAL SCRIBE
SCRIBE AMERICA
11.2018 - 02.2019
SERVER
COTTON PATCH CAFE / EL ARROYO / TROY'S
08.2012 - 10.2019
Masters of Physician Assistant -
WEST COAST UNIVERSITY
Bachelor of Science - Biology
UNIVERSITY OF TEXAS AT ARLINGTON
Associates of Arts -
TARRANT COUNTY COLLEGE