DeMyia Williams
Detroit,MI
Summary
Motivated and enthusiastic administrator assistant skilled in Human Resources and Customer service. Posses great skills in employee relations, time management, and payroll processing that contribute to HR operations. Proficiency in MS Office, Workday, and Kronos. I am confident that I can contribute and achieve any role that calls for perseverance and dependability. I hope and pray my experiences and skills listed will help you determine that I will become a great asset to your team, effectively.
Overview
5
5
years of professional experience
Work History
HR Administrative Assistant
Lowes Home Improvment
Harper Woods, MI
02.2021 - Current
- Edited and built schedules into Kronos based upon associates availabilities and company demands aligned with Workforce Management Dashboard.
- Initiated job requisitions and postings, review prospective candidates for minimum and preferred qualifications. Scheduled interviews and extend offers, changes in job, and terminations.
- Assist pre employment screens; Drug and background screenings
- Scheduled and conduct orientation for New Onboarding.
- Planned and supported in store events and activities.
- Monitored and maintained associates attendance, required training, and power equipment certifications.
- Maintain a safe and secure environment for all associates and customers.
- Ensure compliance with HIPPA regulations and maintain the confidentiality of sensitive information.
- Answer phone calls and provide assistance.
- Perform office management procedures and proficiency in MS Word, MS Excel, and MS PowerPoint.
Customer Service Associate
Lowes Home Improvment
Harper Woods, MI
01.2020 - 02.2021
- Greeted customers and identified their needs.
- Maintained knowledge of current sales promotions and new product releases.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Team Leader
Amazon
Pontiac, MI
01.2020 - 09.2020
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed strategies for problem solving and conflict resolution among team members.
Education
Master of Science - Dental Hygiene
University of Detroit Mercy
Detroit, MIBachelor of Science - Dental Hygiene
Saginaw Valley State University
Bay City, MIHigh School Diploma -
Chandler Park Academy - High School
Harper Woods, MISkills
- Scheduling expertise
- Employee engagement
- Great Customer service
- Well Mannered
- Organized
- Leadership
- Microsoft Office expertise
- Adaptability
References
- Edward Zielinski (586)-419-0828
- Ralanda Pittman (313)-424-0056
- Raphell Cooper, MD (989)-475-1833
Timeline
HR Administrative Assistant
Lowes Home Improvment
02.2021 - Current
Customer Service Associate
Lowes Home Improvment
01.2020 - 02.2021
Team Leader
Amazon
01.2020 - 09.2020
Master of Science - Dental Hygiene
University of Detroit Mercy
Bachelor of Science - Dental Hygiene
Saginaw Valley State University
High School Diploma -
Chandler Park Academy - High School
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