Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dena Alden

San Francisco,CA

Summary

Highly organized and adaptable administrative professional with 10+ years of experience in operations, executive support, team coordination, and cross functional communication. Proven ability to manage complex calendars, build streamlined systems, and support senior leaders through precise execution and clear documentation. Skilled in balancing fast-paced demands, anticipating needs, and delivering solutions that enhance team performance and guest experience.

Overview

10
10
years of professional experience

Work History

Assistant Manager, Operations

LULULEMON
08.2021 - Current
  • Provided high level administrative support to multi-level leadership by coordinating meetings, developing briefing materials, and implementing follow through systems, enhancing cross-functional execution and decision making.
  • Designed and implemented scalable internal systems to automate scheduling, payroll, and inventory workflows, reducing manual errors by 30% and accelerating task completion timelines by 25%.
  • Directed complex scheduling and payroll operations for a 20+ member team, strategically aligning labor resources with peak business demands and individual development goals to maximize productivity and cost efficiency.
  • Processed reimbursements with zero errors, ensuring compliance with corporate financial standards & reporting protocols.
  • Managed a $120K annual budget, leveraging data insights to optimize resource allocation and maximize ROI, while ensuring 100% compliance with financial protocols and reducing operational waste.
  • Championed interdepartmental communication by establishing streamlined feedback loops and escalation pathways, resulting in faster decision-making and improved execution of high priority initiatives.

Store Inventory Leader/Sales Manager

LULULEMON
12.2018 - 08.2021
  • Coordinated inventory systems and cross-departmental workflows to ensure accurate tracking, reducing discrepancies by 18% YoY.
  • Acted as a key point of contact between store leadership, vendors, and operational teams to maintain consistent execution and problem solving.
  • Coached and onboarded 50+ employees on relationship-driven sales and client experience standards, ensuring consistency across the team.

Sales Associate

LULULEMON
07.2015 - 12.2018
  • Learning the technical specifications for 1000+ rotating products, increasing sales by ensuring preparedness for any customer’s needs and creating strong brand awareness.

Education

Master of Arts - Industrial-Organizational Psychology

Touro University Worldwide
08-2027

Bachelor of Arts/Science - Psychology

University of California
Berkeley, CA
01.2019

Associates of Arts - Psychology

Diablo Valley College
Pleasant Hill, CA
01.2017

Skills

  • Executive and calendar management
  • Meeting coordination and agenda preparation
  • Expense reporting and reimbursement processing
  • Travel and logistics coordination
  • Cross-functional communication
  • Workflow optimization
  • Microsoft Office Suite proficiency
  • Financial record-keeping and vendor management
  • Project coordination
  • Data analysis and reporting

Timeline

Assistant Manager, Operations

LULULEMON
08.2021 - Current

Store Inventory Leader/Sales Manager

LULULEMON
12.2018 - 08.2021

Sales Associate

LULULEMON
07.2015 - 12.2018

Master of Arts - Industrial-Organizational Psychology

Touro University Worldwide

Bachelor of Arts/Science - Psychology

University of California

Associates of Arts - Psychology

Diablo Valley College

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