Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AdministrativeAssistant

Dena Battaglia

Administrative Assistant
Sacramento,CA

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Have worked with, Nextgen, Epic, and am familiar with Cerner EHR. Responsible, punctual and productive professional when working with little to no supervision.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

David R. Aarons MD
Lodi, CA
10.2004 - 10.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Prepared and maintained accurate digital health records for patients.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Scheduled surgeries for multiple surgeons and booked operating rooms.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

General Warehouse Worker

General Mills
Lodi, CA
06.2002 - 02.2004
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
  • Operated forklift trucks and other vehicles to transport and stack warehouse goods.
  • Wrapped pallets in shrink wrap prior to loading.
  • Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Winery Worker

Adecco
Stockton, CA
02.1999 - 07.2001
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Made sure that products were produced on time and are of good quality.
  • Maintained organized work area by cleaning and removing hazards.

Education

High School Diploma -

Liberty High School
Lodi, CA
06.1991

Skills

  • EHR
  • Document and File Management
  • Multi-Line Telephone Systems
  • Task Prioritization
  • Appointment Coordination
  • Multitasking and Time Management
  • Professional and Courteous
  • Computers and Technology
  • Schedule Management
  • Problem Solving
  • Basic Mathematics
  • Forklift Operation
  • Picking and Packing
  • Punctual and Dependable
  • Self-Motivated and Disciplined
  • Self-Motivated and Disciplined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant

David R. Aarons MD
10.2004 - 10.2019

General Warehouse Worker

General Mills
06.2002 - 02.2004

Winery Worker

Adecco
02.1999 - 07.2001

High School Diploma -

Liberty High School

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Dena BattagliaAdministrative Assistant