Dena Boyd
Jack,FL
Summary
Innovative professional with 20+ years of progressive experience within office administration and 8 years in the telecom industry and the skills to manage all aspects of daily office operations. Proactive leader with exemplary people skills. Able to facilitate a team approach to achieve organizational objectives. Quick study, with an ability to easily grasp and apply new methods to solve issues in a proactive and productive manner, innovative and self-motivated in an on-site and remote role. Accomplished leadership, organizational, oral, written communication, interpersonal, analytical, logical and critical thinker and problem resolution skills. Thrive in both independent and collaborative work environments. Advanced in the use of various computer programs and applications.
Overview
17
17
years of professional experience
Work History
Staffing Administrator
HINGE, LLC
Jacksonville, FL (Remote)
10.2015 - Current
- Manage QuickBooks, extensive experience with AR, AP, financial reconciliations, invoice creation, pulling P&L, balance sheets and chart of accounts organization
- Create and implement forms utilizing Word, Excel, Adobe Pro and Google sheets
- Gatekeeper Admin for company's Dropbox folders and files
- Maintain and organize client lists to assist in daily operations of staffing
- Responsible for Clients audits of temporary to perm contractors background, drug screening and E-Verify
- Point person for annual compilation of company's minority and woman owned business diversity certifications
- Manage new hire/placement spreadsheets
- Responsible for pulling information and documents for candidate submittals using client's 3rd party portals platforms such as Fieldglass, Taleo, iCIMS, Bartech, Jobvite, Newton, Workday and CATS (Candidate Application Tracking Systems)
- Responsible for organizing CEO's calendar
- Coordination of interviews for candidates/clients via Outlook, MS Teams, Zoom and Google Meets
- Advanced knowledge and experience utilizing MS Office applications.
- Organize, coordinate and collaborate company events and functions.
- HR Onboarding of new hires, internal and external using Paychex and ADP payroll platforms.
- Payroll processing of company employees bi-weekly, run weekly, monthly, quarterly and annual reports of payroll liability, and company state and federal tax reporting.
- Reviewed applications and resumes to support hiring activities.
- Developed marketing strategies to generate leads.
- Posting of job descriptions on Bullhorn, CATSone, ZipRecruiter, Indeed, TelecomCareers & LinkedIn.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Collaborated with CEO and HR Compliance Specialist to identify and address employee relations issues.
- Handle confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements .
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for contractors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Worked with CEO to initiate new projects and assist in various processes.
- Daily tracking of candidates and job orders using Google sheets
Staffing Coordinator
B+T Staffing, LLC
04.2014 - 10.2015
- Responsible for supporting B+T Staffing team, assisting recruiters, Director of Operations, and Vice President of Business Development
- Ownership business documentation such as licensure and insurance, and special projects as needed
- Own and maintain multiple spreadsheets and trackers pertaining to recruiting processes
- Responsible for onboarding all placed candidates including creating personnel files, completion of legal documents, and coordination with corporate office HR department
- Maintaining and controlling client invoicing for contractors and billing procedures through QuickBooks.
- Generating weekly reports regarding team metrics, client submissions, open sales orders, and candidate packages
- Obtaining and maintaining Workers Compensation Insurance throughout United States
- Management and organization of team events and calendar scheduling
- Assist recruiters throughout recruiting process by conducting pre-qualification interviews and reformatting candidate resumes
- Responsible for posting and updating requisitions in variety of databases, tailoring and editing job descriptions as needed
- Maintain office management by ordering needed supplies, cleanliness and overall organization and structure of office space
- Assisted with technical support for Staffing team via coordination and assistance from corporate IT support
- Track and maintain required business documentation including insurance policies, safety programs and state registry
- Special projects as assigned by Director of Operations and Vice President of Business Development as needed
- B+T Group closed staffing division.
Legal Assistant/Office Manager
Magnum Law Group
06.2012 - 02.2014
- Managed executive calendars of appointments and meetings, screened calls, operated multiline phone system.
- Delivered superior administrative support to managing partners.
- Functioned as primary liaison to customers and ensured a consistently positive customer experience.
- Point person for all departmental administrative functions – scheduled meetings, ordered supplies, composed correspondence and all software installation and IT assistance as needed.
- Tracked budgets, processed expense reports and check requests.
- Reconciled invoices, archived receipts for transactions created monthly reports for managing partners.
- Prepared invoices, Accounts Receivable, Payable and banking.
- Procured services and equipment as needed.
- Provided continuous, high-quality support to head counsel on daily operations.
- Coordinated court schedule, appointments, managed expense account and recovery.
- Assisted managing counsel in legal research and factual investigation.
- Drafted legal documents including correspondence, Summons, Complaints and Motions, pertaining to real estate foreclosure defense
- Filed cases with Washington State Superior Court through ECF and Pacer Online
- Researched Case law utilizing Pacer and ECR
- Coordinated with other parties, assisted in making changes to contracts, as well as execution of contracts
- Created and modified spreadsheets and forms using excel and word
- Performed Data entry as needed
- Organized client files prior to litigation.
Director/Owner
Bright Start Daycare
06.2006 - 05.2012
- Owned and operated a childcare for children infant to 8 years old
- Acquired new clients and grew business to over 100% occupancy within the first year of operation
- Educated children from ages 2 to 5 to achieve basic, as well as advanced knowledge prior to entering kindergarten and first grade
- Incorporated the proper motor skills needed for children prior to entering preschool and grade school
- Exceeded the qualifications and expectations of my parents.
Education
High School Diploma -
Highline High School
Burien, WA06.1991
Skills
- Project Coordination
- Cross-Functional Collaboration
- Calendar scheduling
- Excel & Google Spreadsheet Management
- Data Analysis and Entry
- Report Preparation and document creation
- Pre-Employment Screening, New Hire Onboarding
- Employment Recordkeeping
- Procedure Compliance and Information Protection
- Analytical and Critical Thinking
- Time Tracking and Payroll Administration
- Microsoft Office, Excel, Word, PowerPoint, Outlook
- Database Maintenance, Documentation and Recordkeeping
- 65 WPM typing speed
- Resourceful
- Travel coordination
References
References available upon request
Timeline
Staffing Administrator
HINGE, LLC
10.2015 - Current
Staffing Coordinator
B+T Staffing, LLC
04.2014 - 10.2015
Legal Assistant/Office Manager
Magnum Law Group
06.2012 - 02.2014
Director/Owner
Bright Start Daycare
06.2006 - 05.2012
High School Diploma -
Highline High School