Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Wagner

Victor

Summary

Versatile Sales Engineer and Network Architect with 5+ years of experience designing and delivering secure, scalable network and software solutions across diverse industries. Proven track record of selling and supporting enterprise IT products while aligning technical offerings with client goals. Adept in configuring SonicWall firewalls, Cisco switches, VLANs/VPNs, Ruckus wireless, LTE connectivity, and VoIP systems. Skilled in scripting (Python, Shell) and experienced with systems administration, networking, and infrastructure optimization. Strong communicator with the ability to translate complex technical concepts to all levels of business stakeholders. Experience working in environments using tools like Hadoop and Cloudera to manage and analyze large datasets. Known for leading end-to-end implementations—from discovery and design to deployment and ongoing support. Passionate about leveraging innovative technologies to streamline operations, enhance security, and drive measurable business outcomes. Willing to travel and eager to grow within a dynamic, collaborative team environment.

Overview

5
5
years of professional experience

Work History

Sales Engineer / Network Architect

Integrated Systems
05.2023 - Current
  • Network Architecture & Optimization: Designed and implemented complex network topologies including segmented VLANs, dynamic routing protocols (OSPF, BGP), and high-availability VPN configurations for multi-site environments.
  • Utilized scripting skills (Python, Shell, etc.) to support client needs, automate processes, and demonstrate product capabilities.
  • Security Engineering: Advanced SonicWall and next-gen firewall configuration, intrusion prevention, zero-trust policy design, and compliance-driven access control frameworks; led IP surveillance and physical security system integration.
  • Wireless & Unified Communications: Architected enterprise wireless solutions using Ruckus or Cisco Meraki platforms; managed large-scale hosted VoIP systems with SIP trunk failover, QoS prioritization, and advanced call routing strategies.
  • Wireless & VoIP: Ruckus wireless systems, WiFi tuning, hosted VoIP, SIP trunking, phone tree setup, pre and post-sales support.
  • Database & Integration: Basic SQL (PostgreSQL, MySQL), coordinate with vendors to integrate applications into hosted server environment.
  • Project Leadership & Cross-Functional Collaboration: Oversaw full lifecycle of infrastructure projects from assessment to implementation; collaborated with security, development, and business teams to align IT strategy with organizational goals.
  • Conducted in-depth assessments of client needs, customizing proposals that resulted in substantial improvements in service delivery.
  • Developed and deployed advanced monitoring tools, significantly improving response times to network issues and enhancing operational reliability.
  • Single handedly discover, develop, deploy, and support hosted VoIP solution.
  • Built strong client relationships through clear, professional communication and the ability to explain technical solutions to both technical and non-technical stakeholders.

Systems Engineer Level II

Skull Diamond and Heart Capitol
10.2022 - 05.2023
  • Networking & Security: VLANs, VPNs, SonicWall firewalls, LAN/WAN, TCP/IP, DNS, DHCP, LTE solutions, basic IDS, and access control.
  • Systems Administration: Windows Server, Linux (Ubuntu, CentOS, Red Hat), Active Directory, Group Policy, SCCM, PowerShell, shell scripting.
  • Client-Facing Support: Infrastructure rollouts, onsite setup, technical consulting, SOP creation, cross-team collaboration.

Systems Deployment and Implementation Coordinator

Clifton Springs Hospital (RRH)
01.2020 - 10.2022
  • Delivered enterprise-level end-user support across clinical units through remote troubleshooting, hardware replacements, imaging, and software rollouts.
  • Utilized SCCM for system imaging, software distribution, and patch management; leveraged Active Directory, DNS, and DHCP for user provisioning and network support.
  • Applied PowerShell scripting to streamline repetitive tasks and improve efficiency in system deployment and account management.
  • Led workstation standardization and enterprise imaging projects, contributing to improved security, faster deployments, and consistent system configurations across departments.
  • Collaborated with IT infrastructure and clinical teams to execute hardware refreshes, optimize device performance, and maintain compliance with healthcare IT standards.
  • Streamlined IT support processes, enhancing response times and achieving noticeable improvements in user satisfaction.
  • Coordinated with clinical departments to standardize workstation setups, ensuring seamless integration and enhanced user experience.

Education

A.A.S - Networking and Cybersecurity

Finger Lakes Community College
05.2023

Skills

  • Network Management, SonicWall, VoIP, Axis Camera Certified, LTE Networks, Ruckus Wireless, Windows Server, Active Directory, DNS, DHCP, PowerShell, SCCM, VMware, VPN, VLAN, Network Security, Systems Integration, Cloud Computing, Cybersecurity, Technical Consulting, Infrastructure Design, Project Management, Data Analysis, Client Support, Disaster Recovery, Cloud Migration, Network Optimization, System Automation, Data Security, Monitoring Solutions
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Timeline

Sales Engineer / Network Architect

Integrated Systems
05.2023 - Current

Systems Engineer Level II

Skull Diamond and Heart Capitol
10.2022 - 05.2023

Systems Deployment and Implementation Coordinator

Clifton Springs Hospital (RRH)
01.2020 - 10.2022

A.A.S - Networking and Cybersecurity

Finger Lakes Community College

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