Dena Cranford
Mebane,NORTH CAROLINA
Summary
Goal-oriented and highly motivated professional dedicated to driving operational success and provide clients with memorable experiences. Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.
Overview
5
5
years of professional experience
54
54
years of post-secondary education
Work History
Event Manager/Event Planner
Spare Time Entertainment
09.2021 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Coordinated with sales and marketing teams to publicize and promote events.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Assembled creative and innovative event attractions based on internal capabilities.
- Developed and implemented successful marketing plans to generate event revenue.
- Trained and supervised event staff to complete tasks on time.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Utilized social media to promote events and increase attendance.
- Produced concept plans for high-profile corporate meetings and events.
Catering Supervisor
Aramark/Harvest Table Culinary Group
09.2018 - 01.2021
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in dining facilities
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories and keep inventory records
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as prepping food,, clearing tables, and serving food and drinks when necessary
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Education
Associates of Applied Business - Business Management
Eastern Gateway Community College
Steubenville, OhioHigh School Diploma -
Woodrow Wilson High School
Youngstown, OhioSkills
- Managing Events Start to Finish
- Crisis Management
- Client Meetings
- Records Maintenance
- Menu Planning
- Events Requirements Gathering
- Guest Relations
- Project Oversight
- Food Service Regulations
- Event Type Coordination
- Catering Coordination
- Team Mentorship
- Staff Oversight
- Operations Oversight
- Fundraising Events
- Event Staff Management
- Banquet Event Orders (BEOs)
- Creativity and Adaptability
Timeline
Event Manager/Event Planner
Spare Time Entertainment
09.2021 - Current
Catering Supervisor
Aramark/Harvest Table Culinary Group
09.2018 - 01.2021
Associates of Applied Business - Business Management
Eastern Gateway Community College
High School Diploma -
Woodrow Wilson High School
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