Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Payroll Clerk/Operations
Quality Labor Management
01.2021 - 08.2024
Enter payroll hours for 350+ temporary workers each week
Manage team member profiles, assist team members with payroll issues, PTO, and general information regarding company policies and benefits
Assist in filling orders for temporary workers
Assist clients with any billing issues and the submittal of timesheets
Maintain database to ensure correct payroll entry each week
Prepare weekly and monthly reports for Davis Bacon wages
Implemented new procedures to more effectively manage team member placements
Owner/Nail Tech
Nails by Dena
01.2013 - 01.2020
Organize appointments to maximize productivity
Advise clients on services/products to accommodate their needs
Perform manicure/pedicure services using attention to detail and creativity
Maintain clean work environment to meet state sanitary regulations
Maintain client database for over 100 clients
Marketing of business through emails and social media
Bookkeeping and inventory management
Paralegal/Office Manager
Law Office of Todd E. Copeland & Assoc., P.A.
01.2004 - 01.2006
Act as court liaison between administration, attorneys and public
Drafted correspondence, letters of protection and other legal instruments
Manage trial calendar and master calendar
Investigated facts to obtain relevant issues necessary to determine causation, damages and extent of injuries
Prepare personal injury case exhibits and evidence for trials
Performed legal research using reference materials available in law library and electronic resource tools
Facilitated new office move and coordinated new service with vendors
Worked with adjusters to negotiate settlements
Education
Legal Transcription Course
Transcribe Anywhere
Skills
Legal Transcription
Excel
Word
Google Sheets
Outlook
Data entry
Confidentiality assurance
Excel proficiency
Payroll inquiries
Maintaining files
Producing reports
Information protection
ADMINISTRATIVE QUALIFICATIONS
Typing speed of 75-85 w.p.m. with 95% accuracy; good command of the English language; strong editing, grammar, and punctuation skills; ability to edit "on the fly" when transcribing, making paragraphs flow smoothly; and strong computer (hardware and software) skills, saving the company down time and money.
INTERPERSONAL RELATIONSHIP SKILLS
Cooperates and works well with co-workers, willingly shares new information. Professional, dedicated, and committed to the success of the company through collaborative efforts with others.