Dena Filiaggi
Raleigh,NC
Summary
Strategic and goal-driven professional with extensive experience in enhancing customer experience and driving sales initiatives that prioritize revenue generation and cost savings. Proven ability to exceed sales quotas while managing substantial deal pipelines and navigating complex sales cycles. Strong leadership and exceptional problem-solving skills facilitate effective collaboration across cross-functional teams, fostering lasting relationships with mid-market and enterprise-level clients. Passionate about mentoring and training team members to achieve business success in dynamic environments.
Overview
21
21
years of professional experience
Work History
Client Relationship Executive
THE TAMBELLINI GROUP
01.2024 - 01.2025
- Spearheaded new business development initiatives for untapped higher education market of R1 institutions, focusing on expanding the base and driving revenue growth
- Developed tailored solutions to meet the unique needs of higher education leaders, including IT and senior leadership administrators, helping them navigate complex decision-making processes
- Managed the sales cycle from prospecting through to closing, with a focus on securing long-term partnerships and driving value for clients
- Collaborated with internal teams to create and deliver high-impact presentations and proposals for prospective clients, increasing win rates
- Successfully generated new business opportunities, including two high value contracts within the first four months to role, contributing to the firm’s market share in the education space
Contributor
Gartner Women’s Leadership ERG
01.2021 - 01.2024
- Actively participated in the Women’s Leadership ERG to promote gender diversity and inclusion within the organization.
- Collaborated with ERG leadership to design and implement mentorship programs targeting women in sales, connecting them with senior sales leaders and executives to accelerate career growth and transition into management positions across the mid-market region.
- Contributed to initiatives that focused on equipping emerging female sales professionals with the tools, strategies, and leadership skills needed to successfully navigate the path to sales management roles.
Business Development Director / Revenue Growth & Strategic Partner
GARTNER, INC.
01.2004 - 01.2022
- Responsible for full sales cycle from prospecting to closing in major market territory; partner with c-level IT executive decision-makers at $2.5MM to $1B revenue generating healthcare and life sciences companies
- Managed 950K+ deal pipeline, presenting regular deal progress updates to leadership, moving multiple deals across pipeline simultaneously, complete the closing process, and forecasting revenue
- Defined and executed account sales plans for territory and exceeded quota by 110% through prospecting, qualifying, managing, and closing sales opportunities to exceed sales goals
- Partner with cross-functional teams to identify and recommend sales process efficiencies and best practices
- Trained and developed new hires on sales processes by teaching market research, territory planning and prospecting, and shadowing client calls to collaborate and provide real-time feedback
Business Development Manager
GARTNER, INC.
01.2020 - 01.2021
- Managed mid-market East Coast territory by leading full sales cycle for $2.5MM to $1B valued start-up biotechnology companies; negotiated with executives to close technology sales deals
- Exceeded quota by 135%, which resulted in receiving internal award and recognition for being amongst top 20% of sales performers within the sales division
- Participated in company-growth and team building activities including sales training, strategy development, customer care, written and verbal communication; supported new sales hires on best practices
Lead Acquisition Specialist
GARTNER, INC.
01.2019 - 01.2020
- Initiated emerging technology growth stage company and global enterprise outreach to expand existing account spend and build interpersonal relationships with leadership to solve customer needs
- Generated 2.2MM new deals in account executive partner pipelines, consistently exceeding quota month over month
- Cultivated relationships with c-level leaders to understand $500B firms’ technology investment needs; presented marketing collateral including webinars to educate leadership and capture inbound lead company information
Sales Development Representative
BANDWIDTH
01.2017 - 01.2018
- Collaborated with strategic account executive team in prospecting new business leads, initiated Fortune 500 company meetings to assess business needs and facilitate next steps in sales process
- Completed 80+ outbound calls and averaged 3 meetings per day contributing to a consistent pipeline of new business opportunities
Community Property Manager, Creekside at Crabtree Apartments
PRIVATELY-OWNED RENTAL PROPERTY MANAGEMENT
01.2016 - 01.2017
- Oversaw operational portfolio of 335 new construction luxury multi-family units; communicated with vendors to schedule maintenance and coordinate construction timelines with general contractors
- Managed a large diverse team including leasing consultants, maintenance workers, and administrative staff to ensure smooth day-to-day operations
- Conducted competitive market analysis to assess rent prices and identify revenue-generating opportunities
Community Property Manager, St. Mary’s Square Apartments
PRIVATELY-OWNED RENTAL PROPERTY MANAGEMENT
01.2014 - 01.2016
- Managed budget for $70MM+ community, which involved developing P&L reports, generating vendor payments, reconciling invoices, and collecting monthly rent
- Designed and executed strategic initiatives that focused on increasing tenant retention and satisfaction, achieving consistent high occupancy rates and limited turnover
- Conducted in-depth competitive market analysis to set rent prices strategically and uncover revenue-generating opportunities, improving profitability while maintaining strong tenant relations
Community Assistant Manager, Camden Manor Park & Westwood
PRIVATELY-OWNED RENTAL PROPERTY MANAGEMENT
01.2010 - 01.2014
- Led a team of leasing agents in executing community marketing strategies that increased property visibility and successfully attracted and increase in rental rates and occupancy
- Developed and trained a team focused on customer service excellence and problem-solving, ensuring the maintenance of high tenant retention rates and positive resident feedback
Skills
- Strategic Partnership Development
- Full Sales Cycle Management
- C-Suite Level Engagement
- Deal Pipeline Management
- Client Relationship Management
- Account Planning and Execution
- Business Negotiation
- Market Research and Analysis
- Sales Process Optimization
- New Business Development Strategies
- Team Training and Development
Select Contributions And Achievements
- Exceeded Sales Quota by 140% at Gartner, Drove consistent revenue growth by managing a $950K+ deal pipeline and closing high-value deals
- Recognition as Top 20% Sales Performer, Awarded prestigious Winner’s Circle for achieving 135% of quota, ranking within the top 20% of North America
- Successful Rollout of Inbound Team in EMEA, Led the strategic launch and expansion of an inbound sales team across the EMEA region at Gartner, streamlining processes and aligning cross-functional teams to ensure smooth integration
- Sales Process and Automation Leadership, Spearheaded the pilot program for SalesLoft and Salesforce at Gartner for a small team that led to the company's global-wide roll-out and adoption
- Internal Award for Leadership & Team Building, Recognized for leadership in team building and strategy development, contributing to a collaborative environment and enhanced team performance and morale
- Successfully Managed $70MM+ Property Portfolio, Managed the full operational and financial oversight of two luxury multi-family communities, improving operational efficiency, tenant satisfaction, and revenue generation through strategic marketing and vendor management
References
References available upon request.
Timeline
Client Relationship Executive
THE TAMBELLINI GROUP
01.2024 - 01.2025
Contributor
Gartner Women’s Leadership ERG
01.2021 - 01.2024
Business Development Manager
GARTNER, INC.
01.2020 - 01.2021
Lead Acquisition Specialist
GARTNER, INC.
01.2019 - 01.2020
Sales Development Representative
BANDWIDTH
01.2017 - 01.2018
Community Property Manager, Creekside at Crabtree Apartments
PRIVATELY-OWNED RENTAL PROPERTY MANAGEMENT
01.2016 - 01.2017
Community Property Manager, St. Mary’s Square Apartments
PRIVATELY-OWNED RENTAL PROPERTY MANAGEMENT
01.2014 - 01.2016
Community Assistant Manager, Camden Manor Park & Westwood
PRIVATELY-OWNED RENTAL PROPERTY MANAGEMENT
01.2010 - 01.2014
Business Development Director / Revenue Growth & Strategic Partner
GARTNER, INC.
01.2004 - 01.2022
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