Dena Hays
North Las Vegas,NV
Summary
I am dependable, dedicated and highly organized in all my endeavors. My career history is extremely diverse and I am confident that I can fit in to many employable opportunities.
I am flexible, can work well under pressure either with a team or individually without supervision. Excellent communication skills, both verbal and written. Focus on a single task or multitasking profficient.
I pride myself in my client satisfaction standards.
Overview
7
7
years of professional experience
Work History
Construction Flagger
Nevada Flaggers & Barriccades
Las Vegas, NV
01.2024 - Current
- Assisted in setting up traffic control devices such as cones, barricades, and signs.
- Utilized hand signals, verbal communication and brightly colored signs to direct traffic around construction sites.
- Provided verbal instructions to drivers regarding speed limits, lane changes, and other directions.
- Monitored traffic flow to ensure student safety while crossing.
- Instructed pedestrians on how to move safely through the worksite.
- Issued warnings for non-compliance with traffic laws or regulations.
- Monitored vehicle and pedestrian traffic to ensure safety during construction projects.
Departmental Administrator
Endless Pools
Aston Mills, PA
01.2021 - 01.2023
- Performed a wide range of clerical and technical duties to facilitate business operations.
- Provided exceptional customer service to maintain the highest level of customer satisfaction.
- Instructed new employees regarding responsibilities and company policy and expectations.
- Helped to pack and verify content assuring contractual agreement of custom pools for global shipping.
- Resolved minor problems and reported larger issues.
- Monitored inventory to fulfill obligations.
- Created and provided individual owners manuals for custom built Endless Pools.
- Managed supplies for office.
Home Health Caregiver
Self Employed Services
Media, PA
01.2021 - 01.2023
- Accompanied clients to doctors' offices or on other trips outside home.
- Assisted clients with proper exercises and rehabilitation.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Observed safety precautions related to infection control practices in all areas where duties are performed.
- Maintained clean and well-organized environment for client happiness and safety.
- Administered prescribed medications under direction from physician.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Machine Operator
PLI
North Las Vegas, NV
11.2018 - 06.2021
- Adjust machine settings to complete tasks accurately.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Monitored process units and quality control testing performance for plant processes and water quality sampling.
- Operate robotic arms within a manufacturing environment.
- Record production information such as quantities produced and materials used on daily logs.
- Keep detailed reports of maintenance activities performed on machinery.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Seasonal Tax Preparer
HR Block
North Las Vegas, NV
01.2017 - 04.2019
- Produced work papers and lead sheets, tax pr
- Furnished taxpayers with sufficient information and advice to verify correct tax form completion.
- Ensured that all applicable deadlines were met when submitting documents.
- Produced US and state income, gift tax and estate tax returns for individuals.
- Assisted customers with any questions they had about their taxes or filing status.
- Compiled data from clients to accurately complete tax forms.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Organized paperwork for efficient review by senior staff members.
- Researched federal, state, and local laws to ensure compliance with regulations.
- Maintained accurate records of all client transactions and filings.
- Analyzed information and assessed liabilities and deductions according to relevant tax code.
Education
Nursing
Widener University
Chester, PA05-1997
Associate of Applied Science - Medical Office Administration
Pennsylvania Institute of Technology
Media, PA04-1990
Transferable Credits - Health Administration
Delaware County Community College
Media, PASkills
Diverse Workplace adaptation
Excellent Customer Service
Communication
Digital literacy
Office technology
Teamwork
Individual accountability
Attention to detail
Goal oriented
Time management
Eager to learn
References
References available upon request.
Timeline
Construction Flagger
Nevada Flaggers & Barriccades
01.2024 - Current
Departmental Administrator
Endless Pools
01.2021 - 01.2023
Home Health Caregiver
Self Employed Services
01.2021 - 01.2023
Machine Operator
PLI
11.2018 - 06.2021
Seasonal Tax Preparer
HR Block
01.2017 - 04.2019
Nursing
Widener University
Associate of Applied Science - Medical Office Administration
Pennsylvania Institute of Technology
Transferable Credits - Health Administration
Delaware County Community College
Similar Profiles
Aaron RowlandAaron Rowland
Flagger at Flaggers Inc.Flagger at Flaggers Inc.
Raymond BrownRaymond Brown
Flagger at Flaggers Inc.Flagger at Flaggers Inc.
Ronald GrahamRonald Graham
Dock Loader at FLAGGERS COMPANYDock Loader at FLAGGERS COMPANY