Dena Houk
Myerstown,PA
Summary
Seeking a position in a firm or organization that growth potential and will utilizes my Legal Experience, Healthcare Knowledge and Compliance Management
Overview
33
33
years of professional experience
Work History
Compliance Specialist Health and Welfare
The Benecon Group
Lititz, Pennsylvania
02.2019 - 02.2025
- Ensuring an organization's employee health and welfare benefit plans adhere to federal regulations by accurately completing and filing Form 5500 annual reports, including data gathering, analysis, and submission to the Department of Labor, while maintaining compliance with ERISA standards and identifying potential issues to mitigate risk
- Key responsibilities include:
- Form 5500 preparation:-Gathering necessary data from plan administrators, insurance carriers, and other relevant sources to accurately complete all sections of the Form 5500 for medical, dental, vision, life insurance, and disability plans
- Data analysis and validation:-Reviewing plan documents, participant records, and financial information to ensure accuracy and compliance with ERISA regulations
- Compliance monitoring-Identifying potential compliance risks related to plan design, administration, and reporting on health and welfare plans
- Auditing and review:-Performing internal audits of plan operations to verify compliance with ERISA requirements and Form 5500 filing accuracy
Mortgage Operations QC Document Review Lead Specialist
Santander Bank Corp
Reading, Pennsylvania
11.2013 - 06.2018
- Perform daily review of documents prepared as part of the Mortgage Servicing to ensure that all documents are completed correctly and in compliance with FNMA and FHLMC guidelines, Santander Bank policy, and Federal and State regulatory guidelines
- Prepare documents review sheets, monthly review reports, trend reports and deficiency reports
- -Perform daily review of documents prepared as part of the Mortgage and Foreclosure Default Servicing process to ensure that all documents are completed correctly and in compliance with FNMA and FHLMC guidelines, Santander Bank policy, and Federal and State regulatory guidelines
- -Complete required documents review sheets and prepare file data spreadsheets
- -Summarize findings into statistically meaningful reports
- -Review findings with management and corresponding departments
- -Update Desktop Procedures as review conditions change
- -Provide assistance with any and all priority internal review assignments
Contract Paralegal
Sovereign Bank thou Express Employment Temp Agency
Wyomissing, Pennsylvania
10.2012 - 03.2013
- -Catalog, maintain, archive and destroy documentation for centralization of contracts and document to provide a single source database for access and review of these contracts and documents
- -Review and analyze a diverse array of contracts for key information
- -Abstract and indexing of significant and key contracts for Sovereign Bank
- -Provide teaching and support to other team members regarding the new centralized contract database
Medical Records Specialist
Reading Hospital Medical Center thru Office Team Temp Agency
Reading, Pennsylvania
02.2012 - 09.2012
- -Review, analyze and compare medical records to determine if they are the same patient
- -Input key information in to a variety of medical records databases including, Siemens and Epic
- -Initiate and help set up new medical record database for centralized record database
- -Provide key education to the other team members regarding the use and data entry process
Paralegal Nurse
Brown & Jennings, PLC
Roanoke, Virginia
11.2010 - 05.2011
- -Provide legal and administrative support for a civil litigation firm
- -Prepare legal documents for trials, mediations, hearings & assist in preparing settlement demands & documents
- -Create record requests, letters, court filings, lawyer notes, and client communications
- -Perform legal and factual research
Paralegal Nurse
Frith, Anderson & Peake, PA
Roanoke, Virginia
10.2006 - 09.2010
- -Prepare legal documents for trials, mediations & hearings
- -Research medical data relating to specific diagnosis & procedures
- -Review, analyze & summarize medical record & documentation
- -Find & recruit medical experts relative to specific cases
Paralegal Nurse
Taft, Taft & Haigler, PA
Greenville, North Carolina
08.2003 - 12.2005
- -Coordinating, preparation and filing of Worker’s Compensation & Social Security Disability Claims forms
- -Organized documents for hearings, mediations, and motions
- -Interpreted medical records for clients and attorneys
Office Manager
Action Alarm Company
Greenville, North Carolina
02.2000 - 08.2003
- -Prepared and submitted contracts
- -Completed funding paperwork
- -Coordinated scheduling of installations
Staff Nurse
Pitt County Memorial Hospital
Greenville, North Carolina
02.1996 - 12.1998
- -Directed patient flow in 42-bed emergency department
- -Assessed pediatric and adult patients in non-acute & critical-care situations
- -Administered medications and provided patient education
Staff Nurse
Wake Medical Center
Raleigh, North Carolina
08.1993 - 02.1996
- -Cared for infant to adult trauma patients in level one ER
- -Performed full-body assessments of acute to critical patients
- -Administered critical to non-critical medications
- -Performed systems care for orthopedic, head injury, GI, GU, cardiac & respiratory patients
Staff Nurse
Duke University Medical Center
Durham, North Carolina
06.1992 - 08.1993
- -Cared for patients in primary care format on General Medicine Floor
- -Cared for COPD, Cardiac, GI bleed, Sickle Cell, AIDS, CVA and Diabetic patients
- -Provided CAPD, diabetic teaching, Code duties & medication administration
Education
Bachelor of Science - Nursing
Skills
- Compliance monitoring
- Form 5500 Filing
- Bankruptcy and Foreclosure Documents
- Medical Malpractice Paralegal
- Personal Injury Paralegal
- Worker’s Compensation Claims
- Social Security Disability Claims
- Emergency Department RN
- MS Office
- Spreadsheet
- MS Outlook
- PowerPoint
- Databases
- Media
- Web
References
Available Upon Request
Specialized Knowledge And Skills
- Compliance monitoring
- Form 5500 Filing and expertise
- Bankruptcy and Foreclosure Documents and policy and procedures
- Medical Malpractice and Personal Injury Paralegal
- Worker’s Compensation & Social Security Disability Claims
- Emergency Department RN
Timeline
Compliance Specialist Health and Welfare - The Benecon Group
02.2019 - 02.2025
Mortgage Operations QC Document Review Lead Specialist - Santander Bank Corp
11.2013 - 06.2018
Contract Paralegal - Sovereign Bank thou Express Employment Temp Agency
10.2012 - 03.2013
Medical Records Specialist - Reading Hospital Medical Center thru Office Team Temp Agency
02.2012 - 09.2012
Paralegal Nurse - Brown & Jennings, PLC
11.2010 - 05.2011
Paralegal Nurse - Frith, Anderson & Peake, PA
10.2006 - 09.2010
Paralegal Nurse - Taft, Taft & Haigler, PA
08.2003 - 12.2005
Office Manager - Action Alarm Company
02.2000 - 08.2003
Staff Nurse - Pitt County Memorial Hospital
02.1996 - 12.1998
Staff Nurse - Wake Medical Center
08.1993 - 02.1996
Staff Nurse - Duke University Medical Center
06.1992 - 08.1993
University of Michigan - Bachelor of Science, Nursing
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