Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dena McKay

Albany

Summary

Energetic Activities Coordinator supporting participants in organized therapeutic activities and programs to meet individual goals. Maintained effective working relationships with staff and community members. Coordinates activities and events with maximum participation.

Overview

8
8
years of professional experience

Work History

Activities Coordinator

Oregon State Hospital
Salem
10.2022 - Current
  • Organized recreational activities to promote social interaction among participants.
  • Ensured safety protocols were adhered to during all activities.
  • Coordinated transportation arrangements for off-unit activities.
  • Coordinated with healthcare professionals to understand participants' needs and limitations, ensuring activities are suitable and beneficial.

Endoscopy Technician

Samaritan Endoscopy Center
Corvallis
02.2022 - 10.2022
  • Monitored patients during and after procedures to ensure safety and comfort.
  • Communicated effectively with nursing staff and physicians concerning patient needs throughout procedure processes.
  • Prepared rooms for endoscopic procedures according to established protocols.
  • Demonstrated knowledge of sterile technique principles when preparing patients for procedures.
  • Assisted physicians with endoscopic procedures, such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, and biopsies.
  • Assisted in the training of new staff members on proper operation of endoscopic equipment.

CNA 2

Good Samaritan Regional Medical Center
Corvallis
03.2019 - 02.2022
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Reported changes in patient conditions to registered nurse or physician.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Documented patient care services by charting in designated areas.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.

Front Office Specialist

Samaritan Mental Health
Corvallis
06.2017 - 03.2019
  • Resolved customer complaints promptly and courteously.
  • Ensured proper handling of confidential information at all times in accordance with company policies.
  • Created spreadsheets using MS Excel for tracking data related to customer service processes.
  • Tracked inventory levels of office supplies while managing orders placed with vendors.
  • Assisted with the development of new procedures, policies or guidelines as requested.
  • Monitored incoming emails, faxes and mail ensuring timely response or forwarding to appropriate personnel.
  • Answered telephone calls, responded to inquiries and provided information regarding services.
  • Organized filing system for easy retrieval of documents when needed.
  • Scheduled appointments for clients according to established procedures.

Education

License - CNA

Linn-Benton Community College
Albany, OR
02-2019

Skills

  • Activity planning
  • Event coordination
  • Safety management
  • Participant assessment
  • Transportation logistics
  • Team collaboration
  • Data tracking
  • Record keeping
  • Customer service
  • Communication skills
  • Conflict resolution
  • Training facilitation
  • Process improvement

Timeline

Activities Coordinator

Oregon State Hospital
10.2022 - Current

Endoscopy Technician

Samaritan Endoscopy Center
02.2022 - 10.2022

CNA 2

Good Samaritan Regional Medical Center
03.2019 - 02.2022

Front Office Specialist

Samaritan Mental Health
06.2017 - 03.2019

License - CNA

Linn-Benton Community College