Dena Medina
Kissimmee,FL
Summary
Proven track record in enhancing operational efficiency and fostering positive relationships at The Osceola County School District. Expert in administrative support and time management, adept at multitasking and document preparation. Demonstrated ability to improve team productivity and streamline processes, ensuring confidentiality and effective communication. Operates well with minimal supervision to meet demanding objectives.
Overview
11
11
years of professional experience
Work History
Executive Secretary
The Osceola County School District
2022.09 - Current
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as an liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
- Strengthened relationships with clients through attentive service and prompt issue resolution.
- Organized and updated schedules for executives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collated and distributed agendas and minutes for all executive meetings.
- Streamlined office operations for optimal efficiency by implementing effective filing systems and organizational tools.
- Enhanced executive decision-making with timely, well-organized briefing packages.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Took notes and dictation at meetings.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Field Trip Coordinator
The Osceola County School District
2020.10 - 2022.09
- Secured grants or funding opportunities when available to offset costs associated with these valuable learning experiences.
- Cultivated a inclusive environment on each trip through careful group management strategies that promoted respect among students.
- Tailored field trips to accommodate diverse student needs, including those with special requirements or accommodations.
- Enhanced student learning experiences by arranging hands-on activities during field trips.
- Maintained detailed records of all aspects of each trip, ensuring compliance with school policies and procedures.
- Fostered positive relationships with local organizations, opening doors for future collaborations and unique learning opportunities for students.
- Ensured safety of all participants by meticulously following protocols and guidelines.
- Trained and supervised event staff to complete tasks on time.
- Created detailed timelines and budgets for events to meet all deadlines.
- Developed detailed event reports, documenting all aspects of each event.
- Coordinated transportation and parking arrangements for guests and vendors.
Paraeducator, Special Education
The Osceola County School District
2017.10 - 2020.10
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within a classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Served as an liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Coordinated with related service providers to ensure comprehensive support for special education students, including occupational therapists, speech-language pathologists, and school psychologists.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
- Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
- Maintained positive attitude and affirmatively communicated with each student.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Oversaw class of students in absence of instructor.
- Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Understood and acclimated to teacher's routine to provide classroom coverage.
Extended Day Lead Assistant
The Osceola County School District
2013.11 - 2017.10
- Reduced behavioral issues by implementing effective classroom management strategies and fostering a positive environment.
- Collaborated with other staff members to design engaging, age-appropriate curriculum for before and after school programs.
- Monitored security measures during arrival and dismissal times, guaranteeing the safety of all students participating in before and after school programs.
- Developed strong relationships with students, creating a supportive atmosphere conducive to academic success during extended hours programming.
- Maintained open communication with parents, keeping them informed on their child''s progress throughout the program.
- Assisted students with homework assignments, ensuring timely completion and improved comprehension of subject matter.
- Handled daily administrative tasks such as maintenance of supplies inventory, budget tracking, and scheduling coordination for various program offerings.
- Managed attendance records, ensuring accurate documentation of student participation in before and after school programs.
- Ensured proper nutrition for children by coordinating snack distribution during designated periods adhering to dietary restrictions when necessary.
- Organized field trips and special events, enriching the educational experience for participants in before and after school programs.
- Enhanced student engagement by incorporating creative activities and hands-on learning experiences in before and after school programs.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Monitored children's activities to verify safety and wellbeing.
- Developed lessons and activities to promote children's physical and emotional development.
- Responded to inquiries from parents and guardians.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Education
High School Diploma -
Liberty High School
Kissimmee, FL05.2013
Skills
- Administrative Support
- Reliable and Responsible
- Time management expertise
- Advanced multitasking
- File Management
- Guest Relations
- Document Preparation
- Typing Score - 42 WPM
Languages
Spanish
Full Professional
Timeline
Executive Secretary
The Osceola County School District
2022.09 - Current
Field Trip Coordinator
The Osceola County School District
2020.10 - 2022.09
Paraeducator, Special Education
The Osceola County School District
2017.10 - 2020.10
Extended Day Lead Assistant
The Osceola County School District
2013.11 - 2017.10
High School Diploma -
Liberty High School
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