Overview
Work History
Summary
Skills
Certification
Software
Work Preference
Work Availability
Education
Interests
Timeline
BusinessDevelopmentManager
Dena Plant

Dena Plant

Gallatin,MO

Overview

18
18
years of professional experience
4
4
years of post-secondary education

Work History

Bookkeeper/Administrative Assistant

Gallatin Lumber Company
Gallatin, MO
04.2022 - Current
  • I double check the charge tickets, total the tickets, enter the charges in QuickBooks, balance the books every morning, write payroll pay checks every week, checks for suppliers, utility bills, receive credit card information to pay accounts, take deposits to the bank, answer phones, extend quotes for contractors, provide customer service, stock shelves, and other assignments as required

Affiliate Agent

Tom Garnett Agency, Shelter Insurance Agent
Gallatin, MO
06.2019 - Current
  • Assist the agent with mailings, phone calls, receive and post policy payments, data entry, give quotes for insurance needs, write insurance policies for personal and commercial needs, clean the office, order supplies, & other duties as assigned
  • Licensed producer of P&C, Life, and Health/Accident Insurance

Caregiver/Teacher

Lighthouse Learning Center
Gallatin, MO
01.2017 - 03.2023
  • As a “teacher” I was responsible for getting a curriculum together that is appropriate for the one-year-olds, supervising to ensure their safety, help them learn: shapes, colors, numbers, alphabet, etc
  • I also kept daily observation, attendance, meal counts, diapering (potty training) records, and cleaned the room and other areas of the facility
  • I helped get snack ready at times and assist where needed

Pharmacy Technician

Shopko
Gallatin, MO
03.2017 - 02.2018
  • As a pharmacy technician I was responsible for running the cash register, gathering patient’s medications, checking in the pharmacy’s daily order, restocking medicines on the shelf, entering prescriptions to be filled, filling prescriptions, entering new patient information/updating insurance, transferring prescriptions to and from other pharmacies, delivering medication to patients, and keeping the pharmacy clean

Manager

C.A.R.E. Inc
Kahoka, MO
08.2013 - 10.2016
  • As the manager of C.A.R.E
  • It was my duty to oversee the employees and assist them with their jobs
  • I scheduled private birthday parties, church parties, school parties, and company parties
  • It was also my duty to see that the facilities were kept clean and ready to be rented on a moment's notice
  • I also decorated the rink each month with a different theme and hosted a late skate or dance for the kids as well
  • I supervised community service workers as they came in to complete their hours needed
  • I made nightly deposits after counting down the registers each evening, previewed all music before it was played at the Roller Rena, put together fund raising ideas, maintained the grounds, stocked snack bar, ordered skates, arranged the display cases to show our merchandise, and tried to keep peace among the patrons (teenage drama)

Center Aide

Head Start
Kahoka, MO
08.2014 - 06.2015
  • As a Center Aide at Head Start I assisted the teachers with the 20 students
  • I helped organize art & craft projects, read books, organized play centers, grounds keeping, answer phone calls, greet guest, rode the bus, took pictures on field trips, cooked on occasions, cleaned the building each afternoon, assisted in tooth brushing, potty breaks, occasionally changing soiled clothing, participated in many training sessions for the teaching staff, and I took over the class when the teachers were in a conference with parents

Owner

Little Plant Daycare
Kahoka, MO
02.2009 - 12.2013
  • I cared for six children (2 of my own) under the age of six, from 7:30 AM to 5:15 PM, Monday through Friday
  • I prepared meals, changed diapers, potty trained, taught colors, numbers, and the alphabet
  • I also encouraged compassion for others, read to, and played games with the children

Dispatcher/Customer Service Representative

Able Auto Transport, Inc.
Kahoka, MO
02.2007 - 05.2009
  • I answered phone calls, gave quotes to move vehicles, provided customer service, made data entries, contracts via phone recording sessions, faxed, e-mailed correspondence to customers, and assigned transporters to orders for shipment
  • I also processed cancellations and issued refunds

Summary

  • Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
  • Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills

  • Lead prospecting
  • Problem-solving skills
  • Contract negotiations
  • Marketing management
  • Follow-up calling
  • Customer complaint resolution
  • Organizational skills
  • Cold calling
  • Documenting information
  • Recordkeeping proficiency

Certification

  • Property and Casualty License - MO Department of Insurance.
  • Life and Health Insurance License - MO Department of Insurance.

Software

Quickbooks

Microsoft Office

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balanceHealthcare benefitsPaid time off401k match

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

High School Diploma -

Clark County R-1 High
Kahoka, MO
08.1993 - 05.1997

Interests

Member of GTL

Member of Daviess County Business Women

Member of Band Boosters

Timeline

Bookkeeper/Administrative Assistant

Gallatin Lumber Company
04.2022 - Current

Affiliate Agent

Tom Garnett Agency, Shelter Insurance Agent
06.2019 - Current

Pharmacy Technician

Shopko
03.2017 - 02.2018

Caregiver/Teacher

Lighthouse Learning Center
01.2017 - 03.2023

Center Aide

Head Start
08.2014 - 06.2015

Manager

C.A.R.E. Inc
08.2013 - 10.2016

Owner

Little Plant Daycare
02.2009 - 12.2013

Dispatcher/Customer Service Representative

Able Auto Transport, Inc.
02.2007 - 05.2009

High School Diploma -

Clark County R-1 High
08.1993 - 05.1997

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