
Sales and operations executive with 25+ years of experience leading multi-community residential and active adult developments across multiple states in for-profit and nonprofit environments. Proven record of quarterbacking end-to-end community sales performance—including staffing, pricing strategy, model and sales office presentation, CRM discipline, incentive design, and profitability optimization. Recognized people leader who builds, coaches, and retains high-performing sales teams while partnering cross-functionally with marketing, development, construction, and executive leadership
• Lead sales, marketing, pricing strategy, and go-to-market execution for owner-occupied active adult residential communities from pre-sales through stabilization.
• Quarterback on-site sales teams, including hiring, onboarding, coaching, performance management, and incentive design tied to absorption and revenue goals.
• Influence sales office design, model presentation, buyer journey, and scheduling to optimize traffic conversion and customer experience.
• Direct pricing strategy, inventory pacing, and release sequencing to maximize velocity and community profitability.
• Implement enterprise CRM systems and KPI dashboards; audit lead follow-up, conversion metrics, and sales activity.
• Partner with development, construction, and marketing to align product design, messaging, and buyer value perception.
• Executive leader responsible for regional operations and residential portfolios serving over 10,000 residents.
• Collaborated with senior leadership to align operational execution, sales strategy, and financial performance.
• Strengthened partner relationships and ensured consistent brand and sales execution.
Led system-wide sales strategy across multi-site residential portfolios in six states.
• Oversaw regional sales leaders and on-site teams; established pricing frameworks, sales processes, CRM standards, and performance reviews.
• Designed and deployed sales incentives to increase traffic conversion, velocity, and revenue.
• Partnered with marketing to analyze campaign effectiveness and optimize traffic generation by market.
• Built a strong sales leadership pipeline through coaching and mentoring.
Led market feasibility, competitive analysis, and buyer demand studies for residential developments exceeding $200M.
• Partnered with architects, designers, and development teams to align unit mix, pricing, and amenities with local buyer preferences.
• Supported repositioning of underperforming communities through product, pricing, and sales strategy adjustments.
Community Sales Leadership - Pricing & Product Strategy -CRM & Performance Management - Team Building - New Developments and Start Ups