Summary
Overview
Work History
Education
Skills
Timeline
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Dena Swanson

Onalaska,WI

Summary

Motivational leader with a background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience

Work History

Associate Director Payment Integrity

UMR
Onalaska, WI
01.2021 - Current
  • Identified opportunities for improvement in processes, procedures, systems and services.
  • Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
  • Supervised junior staff, providing guidance and professional development opportunities.

Manger Payment Integriry

UMR
Onalaska, WI
01.2020 - 12.2021
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Manager Special Investigation Unit

UMR
Onalaska, WI
01.2016 - 12.2021
  • Led the team in review of fraud, waste and abuse for UMR customers.

Supervisor Enrollment/Eligibility

UMR
Onalaska, WI
01.2010 - 12.2012

Education

Bachelor of Arts - Psychology

University of Wisconsin, La Crosse
La Crosse, WI

MBA - Organizational Leadership

Upper Iowa University
Fayette, IA

Skills

  • Strategic Relationship Management
  • Effective Strategic Leadership
  • Budget Management

Timeline

Associate Director Payment Integrity

UMR
01.2021 - Current

Manger Payment Integriry

UMR
01.2020 - 12.2021

Manager Special Investigation Unit

UMR
01.2016 - 12.2021

Supervisor Enrollment/Eligibility

UMR
01.2010 - 12.2012

Bachelor of Arts - Psychology

University of Wisconsin, La Crosse

MBA - Organizational Leadership

Upper Iowa University

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Dena Swanson