Dena Veazey-Baffuto

• Travel Sales & Social Media Marketing
• Automated office operations to manage client correspondence, record tracking and data communications.
• Utilize promotional materials and discounts to sell trip packages to clients.
• Create travel itineraries and made adjustments to meet client specifications.
• Organize group tours for corporate events or family reunions.
• Interact with vendors such as airlines, car rental companies and cruise lines in order to obtain the best prices for customers.
• Attend conferences and training sessions related to the tourism industry in order to stay informed of current trends.
• Prepare invoices for customer purchases as well as expense reports for business travelers.
• Collecte deposits and created monthly invoices to compile payments.
• Address client inquiries and resolved issues and complaints regarding various travel arrangements.
• Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
• Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.

Full-Cycle Accounts Payable

• Coded invoices with correct general ledger codes in accordance with standard procedures.
• Reviewed and processed invoices for accuracy, completeness and conformance to company policy.
• Generated weekly aged accounts payable report to analyze open balances due from vendors and suppliers.
• Researched invoice discrepancies and resolved billing issues with suppliers and vendors.
• Prepared vendor payments via check, wire transfer or ACH payment methods.

Accounts Receivable -

• Processed invoices, credit memos, and other documents related to accounts receivable.
• Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
• Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
• Prepared monthly statements for customers and sent out reminder notices when necessary.
• Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
• Responsible for entering customer payments into the accounting software system.
• Maintained accurate records of accounts receivable and payable transactions.

Inside Sales Assistant -

• Prepared quotes for customers based on their needs and budget requirements.
• Managed customer accounts by tracking order status and resolving any issues that arose.
• Coordinated shipping schedules with logistics team members.
• Maintained detailed account records and contact logs to facilitate sales process.
• Delivered superior customer support to improve account retention rate.
• Processed Sales Engineers' Expense Reports

Promotion to Management Roles

Accounts Payable Supervisor / Construction Draw Manager (2014-2017)

• Reviewed project soft and hard job cost invoices for accuracy and completeness.
• Analyzed and reconciled subcontractor pay applications against contracts.
• Reconciled accounts payable transactions related to jobs.
• Provided support for internal and external audits related to job costing activities.
• Investigated discrepancies between actual and estimated job costs.
• Maintained Portfolio of 25+ Development & Construction Projects as a Draw Accountant while managing AP and Draw Teams.
• Involved in Recruiting and Interviewing Process.
• Trained Staff.
• Conducted Weekly Team Meetings.
• Led strategic efforts in recognizing employees for exceptional contributions
• Prepared funding requests for Land and Loan Closing Draws.
• Calculated Monthly Developer & Management Fees.
• Prepared AIA-included Project Equity & Loan Funding Requests.
• Reviewed Project Draw Documents for accuracy prepared by Draw Team.
• Provided Feedback and Corrections to Draw Accountant.
• Responsible for granting final approval on monthly draw funding requests for each project and ensuring accurate submission to lenders.
• Primary contact for Development Team, Project Managers, Project Assistants, and Lenders during funding process.

Project Financial Accountant (2011-2014) Promotion from AP and Draw Accountant

• Responsible for Accounting Portofolio of 40+ Projects
• Maintained complete transparency by adhering to GAAP principles.
• Oversaw full accounting cycle and prepared applicable financial statements.
• Maintained accurate accounts for cash, fixed assets and other transactions.
• Gathered banking transactions via statements, recorded activity and reconciled balances.
• Prepared journal entries for month-end close process.
• Analyzed balance sheets for mistakes and inaccuracies.
• Communicated with Draw Accountant Team and Accounts Payable to monitor job progress cost reporting.
• Prepared financial statements including balance sheets, income statements, cash flows, and other related documents.
• Prepared and presented month-end, quarterly, and year-end financial reports to owners and investors.

Draw Accountant & AP Associate (2007-2011)

• Prepared and Submitted Monthly Construction Draw Funding Requests for a portfolio of 40+ Projects.
• Processed high volume of Invoices related to soft and hard job costs.
• Maintained accounts payable files and records in an organized manner.
• Prepared checks for payment of vendor invoices on a timely basis.
• Generated 1099 forms at year end for reporting purposes.
• Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
• Provided support during internal and external audits as necessary.

• Reviewed and approved invoices for accuracy, completeness, and proper authorization.
• Investigated discrepancies between invoice amounts and purchase orders.
• Assisted with month-end closing activities related to Accounts Payable.
• Provided training to other staff on Accounts Payable processes.
• Processed payments to vendors via check or electronic transfer methods.
• Generated aging reports for review by management.
• Coordinated with external auditors during audits of Accounts Payable records.
• Managed a team of Accounts Payable clerks responsible for processing invoices.
• Trained and mentored newly hired employees to educate on process flows and interdepartmental procedures.
• 1099 Process
• Vendor Setup & Insurance Compliance

• Full Cycle Property & Corporate Accounts Payable
• Processed Monthly Bank Reconciliations.
• Prepared Commercial Tenant Rent Roll & Billing.
• Calculated Monthly Management Fees & Broker Commissions.
• Managed 1099 process.