Dena Willis
Summary
Accomplished Lead Nurse Supervisor with a proven track record at TriStar Southern Hills Medical Center, enhancing patient safety and nursing staff morale through innovative quality improvement initiatives. Skilled in compassionate care and clinical leadership. Expert in nonviolent crisis intervention and certified in ACLS, my approach has consistently elevated care standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nurse Supervisor position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Lead Nurse Supervisor
TriStar Southern Hills Medical Center
Nashville, TN
09.2015 - Current
- Advocated for the needs of both patients and nursing staff, leading to improved working conditions and better overall outcomes.
- Streamlined nursing processes for efficiency, allowing for optimal patient care and time management.
- Implemented quality improvement initiatives that reduced medication errors and improved patient safety measures.
- Conducted ongoing assessments of patient needs to ensure accurate diagnoses and appropriate treatment plans.
- Provided compassionate care to patients through effective communication and active listening skills, enhancing overall patient satisfaction rates.
- Developed strong relationships with interdisciplinary teams, ensuring seamless coordination of patient care.
- Served as a valued liaison between medical staff members from various disciplines, improving interdisciplinary communication and collaboration efforts.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Evaluated staff performance and provided coaching to address inefficiencies.
CCU RN
Pikeville Medical Center
Pikeville, KY
09.2014 - 08.2015
- Maintained accurate electronic health records, contributing to efficient management of patient information and continuity of care.
- Developed strong rapport with patients'' families, addressing concerns promptly while maintaining privacy regulations compliance.
- Reduced readmission rates by providing thorough discharge education and follow-up care coordination.
- Improved patient outcomes by providing comprehensive care and closely monitoring vital signs in the CCU.
- Utilized advanced technical skills in operating mechanical ventilators, ensuring appropriate settings adjustments according to individualized needs of each patient under respiratory support therapy.
- Administered various types of vasoactive medications, titrating doses accurately based on hemodynamic parameters assessment for optimal patient response.
- Actively participated in continuing education opportunities to maintain current knowledge in critical care nursing best practices and trends.
- Performed advanced cardiac life support measures during medical emergencies, contributing to successful resuscitation efforts.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
RN PCU
Tristar Summit Medical Center
Hermitage, TN
08.1998 - 07.2014
- Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
- Enhanced patient safety by diligently monitoring vital signs, identifying early warning signs of complications, and taking prompt action in emergent situations.
- Mentored new nursing staff in PCU-specific procedures, fostering professional growth and promoting a positive work environment.
- Conducted ongoing assessments of patients'' physical, emotional, and psychological needs to inform targeted interventions and support holistic care approaches.
- Reduced hospital readmission rates for critical patients through thorough discharge planning and patient education.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Administered medications and treatments as ordered by physician.
Education
Bachelor of Science - Nursing Science
South University
Savannah, GA06.2015
Associates in Nursing - Nursing Science
Fortis College
Nashville, TN07.2014
LPN - Nursing
Nashville Memorial LPN Program
Nashville, TN08.1998
Skills
- Ethical Practice
- Compassionate Care
- Clinical Leadership
- Patient Safety
- Intake and discharge
- Nonviolent Crisis Intervention
- Medication and IV administration
- Direct Patient Care
- Decision-Making
- Certified in CPR/AED
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
Timeline
Lead Nurse Supervisor
TriStar Southern Hills Medical Center
09.2015 - Current
CCU RN
Pikeville Medical Center
09.2014 - 08.2015
RN PCU
Tristar Summit Medical Center
08.1998 - 07.2014
Bachelor of Science - Nursing Science
South University
Associates in Nursing - Nursing Science
Fortis College
LPN - Nursing
Nashville Memorial LPN Program