Dena Bree Wilkinson
Savannah,GA
Summary
Senior Consumer Loan Specialist seeking to advance my career in a leadership role within Republic Finance. Proven track record of success and eager to utilize skills, character, and determination to contribute to company growth and success. Committed to delivering exceptional results and confident in ability to lead and inspire team members towards achieving organizational key performance indicators.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Consumer Loan Specialist
Republic Finance, LLC
09.2017 - Current
- A team player in one of the top producing offices in the state of Georgia; winning Office of the Month twice in the past year; and maintaining one of the top offices in front end delinquency.
- Quickly adjusted and adapted to all roles and responsibilities asked of me in my 7 years of experience with Republic Finance; including interim branch manager from January 2022 to April 2022
- Recognized by a team member during a relief assignment in May of 2023 as a Rockstar pointing out my training on upselling autos and knack of motivating the team.
- Able to seek and embrace new skills and practices both in sales and collections that results in improving branch outcomes.
- Assisted multiple managers with training either directly and hands on or by a lead by example model.
- Helped current branch manager adapt to Georgia specific criteria, laws, regulations, and legal process.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Successfully able to work with clients to identify their financial goals and to find ways of upselling insurance products resulting in a personal larger average loan size.
- Provides exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Accomplished multiple tasks within established timeframes.
Sales Manager
Foundation Financial Group
01.2008 - 02.2014
- Successfully managed a 2 to 3 person team in a bullpen call center environment.
- Analyzed applicant's financial status, credit, and property evaluation to determine feasibility of funded mortgage loan.
- Prepared daily pipeline reports with sufficient detail in a timely manner.
- Ensured loan documentation was complete and accurate according to policy and guidelines.
- Certified trainer of new employees.
- Consistently and constantly promoted throughout the length of employment.
Education
Business Associates Degree -
University of Phoenix
01.2010
Skills
- Team Player
- Goal-Oriented
- Time Management
- Positive Attitude
- Problem-Solving
- Organizational Skills
Certification
- Notary Public in State of Georgia
Timeline
Senior Consumer Loan Specialist
Republic Finance, LLC
09.2017 - Current
Sales Manager
Foundation Financial Group
01.2008 - 02.2014
Business Associates Degree -
University of Phoenix
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