Summary
Overview
Work History
Education
Skills
Timeline
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Denae Maddock

Kelseyville,CA

Summary

Dynamic Bar Manager at The Brick Tavern with a proven track record in customer service and team leadership. Enhanced patron loyalty through innovative drink menus and themed events. Skilled in staff training and health codes compliance, fostering a safe and welcoming environment while mentoring staff to deliver exceptional service.

Overview

2026
2026
years of professional experience

Work History

Bar Manager

The Brick Tavern
07.2016 - Current
  • Closed cash register and prepared cashier report at business close.
  • Created welcoming atmosphere, fostering customer loyalty and repeat business.
  • Oversaw maintenance of bar area, ensuring cleanliness and safety for patrons.
  • Mentored staff to uphold exceptional customer service standards.
  • Maintained well-stocked alcoholic beverages to meet demand.
  • Trained staff and resolved issues to maximize customer service quality.
  • Crafted seasonal drink and cocktail menu items to enhance offerings.
  • Coordinated themed nights to attract diverse clientele.

Certified Nursing Assistant

Pacific Regency
01.1999 - 03.2011
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.

Volleyball/softball Coach

Upper Lake/ KELSEYVILLE
2023 - 01.2025
  • Improved player skills by designing targeted practice drills focusing on fundamentals, techniques, and game strategy.
  • Developed strong relationships with players, fostering a supportive environment for personal growth and success.
  • Boosted player motivation through positive reinforcement, constructive feedback, and individualized attention.
  • Consistently maintained high standards of sportsmanship, discipline, and respect among players through consistent enforcement of team policies.
  • Enhanced team performance by implementing effective coaching strategies and personalized training plans.
  • Managed administrative tasks such as scheduling practices, coordinating travel arrangements, and maintaining accurate records of athlete eligibility.
  • Collaborated with other coaches to develop comprehensive training programs that addressed each athlete''s unique strengths and weaknesses.
  • Facilitated strong communication between athletes, parents, faculty members, athletic administration staff to ensure seamless coordination of all aspects involved in running a successful softball program.
  • Increased team collaboration through emphasis on communication, problem-solving, and teamwork both on and off the field.
  • Fostered inclusive welcoming atmosphere that embraced diversity encouraged mutual respect among teammates.
  • Established clear lines accountability within squad assigning specific roles responsibilities each member.
  • Promoted physical fitness by incorporating warm-up routines stretching exercises into every practice session.
  • Continuously expanded professional knowledge attending coaching clinics, workshops, seminars staying current best practices latest industry trends.
  • Negotiated with local businesses for sponsorships, securing essential funds for team operations.
  • Designed innovative pitch-calling system, increasing effectiveness of pitchers during games.
  • Improved batting averages with implementation of personalized coaching sessions for each player.
  • Advocated for improved facilities and equipment, resulting in significant upgrades that enhanced player development and performance.

Education

Natural High School
Lakeport, CA

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Health and safety
  • Responsible alcohol service
  • Health codes compliance
  • Customer relationship building
  • Outgoing personality
  • Safety awareness
  • Issue resolution
  • Relationship building

Timeline

Bar Manager

The Brick Tavern
07.2016 - Current

Certified Nursing Assistant

Pacific Regency
01.1999 - 03.2011

Volleyball/softball Coach

Upper Lake/ KELSEYVILLE
2023 - 01.2025

Natural High School

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Denae Maddock