DeNajah M. Love
Austin
Summary
Dedicated and compassionate Certified Medical Assistant (NHA) with hands-on experience in clinical and administrative healthcare support. Skilled in patient care, vitals monitoring, injections, procedure preparation, and maintaining accurate medical records. Known for providing exceptional service, ensuring patient comfort, and supporting physicians in a fast-paced clinical environment. Recognized for strong organizational abilities and attention to detail in managing medical supplies and equipment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pain Specialist Clinic
03.2024 - 10.2025
- Collected and recorded patient vitals, medical history, and symptoms.
- Assisted physicians with examinations, injections, and minor procedures.
- Maintained clean and organized exam rooms, sterilizing equipment after use.
- Managed phone triage, scheduling, and patient inquiries with professionalism.
- Supported supply management, including ordering and inventory tracking.
- Operated X-ray machine under supervision for diagnostic support.
- Ensured quality patient care, earning recognition for exceptional service.
Security Officer/Guard
Securitas
01.2021 - 01.2024
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Data/Information Collection — Observing, receiving, investigating, and otherwise obtaining information from all relevant sources.
- Responsible for the accountability and serviceability of equipment on grounds and reporting any discrepancies. Enforcing policies to detect suspicion or illegal activity and prevention of unauthorized individuals from entering restricted areas.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Ensure cleanliness and security of all automation supplies while maintaining public order and security.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Shift Manager
Raising Canes
06.2015 - 01.2021
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Coaching and Developing Others — Identifying the developmental needs of others through coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education
High School Diploma - undefined
01.2017
College of Nursing
Austin Community College
Austin, TXNursing medical assistant
Cybertex institution
01.2024
Skills
- Patient vital signs monitoring
- Injections and immunizations
- Rooming and preparing patients for exams
- Procedure preparation and assistance
- Phone triage and patient communication
- Medical record documentation (EHR proficiency)
- Cleaning and sterilizing medical equipment
- Ordering and organizing supplies
- Operating X-ray machinery (basic radiology support)
- Team collaboration and multitasking
Certification
Certified Medical Assistant (CMA) – National Healthcareer Association (NHA), 2024
Timeline
Medical Assistant
Pain Specialist Clinic
03.2024 - 10.2025
Security Officer/Guard
Securitas
01.2021 - 01.2024
Shift Manager
Raising Canes
06.2015 - 01.2021
High School Diploma - undefined
College of Nursing
Austin Community College
Nursing medical assistant
Cybertex institution