Summary
Overview
Work History
Skills
Accomplishments
Certification
Affiliations
Work Availability
Timeline
AssistantManager

Dena R. Kaul

Oceanside,CA

Summary

Accomplished Sales Manager offering 15 years of experience developing and maximizing healthcare sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

19
19
years of professional experience
1
1
Certification

Work History

National Account Manager Healthcare

INTERSTATE RESTORATION, LLC
Anaheim, CA
09.2020 - 09.2021
  • Responsible for organizational development of healthcare west coast sales and operational structure
  • Monitored customer buying trends, market conditions, competitor actions to adjust strategies, achieving sales goals.
  • Managed project and sales accountability, meeting with Project Superintendent, reviewing timelines, crews, outlining goals, expectations, and timelines
  • Provided analytical rationale to identify, develop and implement activities within territory
  • Managed divisional growth, hiring from healthcare and experienced workers to expedite learning curve for best practices and proper protocols
  • Implemented comprehensive sales plan to achieve designated group sales objectives
  • Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
  • Brought lapsed accounts back to active status and provided additional revenue.
  • Closed 4 new Emergency Service Agreements quarterly, consistently exceeded $400K revenue goals

Veteran Owned, Women Owned Business Consultant

KAUL CONSULTING
San Diego, CA
01.2010 - 01.2019
  • Partnered with ATI with 6-month contract testing “Turn-key” business plan
  • Family member contracted Hospital Acquired Infection (HAI)
  • Inspired to create change when root cause, became self-taught student, learning infection risk management practices while under "The Environment of Care"
  • Worked with personal connections and resources within hospitals to develop business plan in accordance with ASHE CDPH, and The Joint Commission recommendations
  • Became passionate patient safety advocate, and healthcare facility partner.
  • Demonstrated respect, friendliness and willingness to help wherever needed

Regional Account Manager

American Technologies Inc.
San Diego, CA
01.2012 - 11.2014
  • Executive Life Science Services Challenged to develop, manage, and grow health science services, within healthcare sector, securing education and cross-training for multiple offices
  • Division leader role
  • Strategically identifying field talent, to develop largest healthcare and life science
  • Increased department personnel by 50% by launching Life Science, Environmental, and Reconstruction program
  • Established processes, evaluations realigned training/orientation to meet business needs by creating day and night crews to service hospitals, minimizing overtime to clients while retaining projects grossing 2.8M with 40-60% profit margins
  • Brought in over 300 new opportunities per year with 87% closing ratio.
  • Managed team of 6 employees, overseeing hiring, training, and professional growth of employees.
  • Collaborated with environmental and construction to achieve maximum service success.
  • Developed and maintained courteous and effective working relationships.

Regional Account Executive

AMERICAN TECHNOLOGIES
San Diego, CA
06.2011 - 11.2014
  • Life Science Services Wrote and developed turn-key business plan based on personal loss, due to emergency restoration responder lacking knowledge for "environment of care"
  • Drove new hire management process across divisions, partnering with executive leadership to identify talent globally, driving strategic integration
  • Grew division from inception 0-100+ clients Fundraiser for WWP, raising over $17,000 CRM 4 board-seat memberships – APIC, CSHE, BOMA, and IREM
  • Generated leads through networking, cold calls, industry connections
  • Renegotiated contracts with expiring accounts, while continuing relationships with current company clients
  • Delivered sales presentations, pitches, and estimates to grow customer base
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Contributed to company revenue by securing $2M+ in sales.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.

Machinist Mate

UNITED STATES NAVY
San Diego, CA
03.1989 - 01.1992
  • USS Jason AR-8, Machinist Mate /FN/SN- Engineering Division Honorably discharged, Machinist Mate, ENG, Fireman, HVAC, EVAPS
  • Resolved problems, improved operations, and provided exceptional service
  • Security Clearance
  • Resolved problems, improved operations providing exceptional above and beyond service
  • Managed on-site evaluations, internal audits and customer surveys
  • Worked flexible hours; night, weekend, and holiday shifts
  • Carried out day-day-day duties accurately and efficiently
  • Performed preventive and corrective maintenance on boilers, engines and generators.
  • Removed, lubricated and adjusted Evaporator monitoring equipment parts.

Skills

  • Strategic planning
  • Cost reviewing
  • Sales presentations
  • Extensive personal network
  • Account management
  • Strategic account development
  • Sales processes
  • ICD-10 (International Classification of Disease Systems)
  • Managerial skills
  • Effective managerial techniques
  • Fully Vaccinated

Accomplishments

  • Awarded USN VETERAN, ACCOUNT EXECUTIVE with 13 years demonstrated industry expertise increasing organizational effectiveness by delivering successful strategic industry initiatives, instrumental programs and processes aligned with sustainable business objectives in healthcare and corporate sales environments
  • Highly analytical decision maker with exceptional problem-solving skills able to quickly assess organizational opportunities to develop effective solutions
  • Sales Experience: Entrepreneur Salesforce CRM Sales presentations Talent Management Healthcare/Construction/BIO
  • CHIEVEMENTS SUMMARY Financial Compliance Sales/Marketing/Account Management B2B B2C Client Development/Retention Established relationships with proven $2M Conducted industry research and return on investment analysis for the fusion of existing environmental services, with life science and infection preventive risk management services
  • Communicated outcome and developed business plan, presented to executive team for new revenue stream
  • Facilitated strategic educational webinars- training employees, clients and extended beneficial participants Awarded for New Business Innovation Revenue over $1M (2012) Revenue over $2.4M (2014) Leads over 300 (2014), VP Layton Construction Friend and client 10+ years

Certification

IICRC- Water and Mold Remediation Environmental Awareness Construction Infection Control Risk Management - The Linder’s Institute

Affiliations

Salvation Army Women's ARC, California Society Healthcare Engineer California Society of Engineers – 2013 -2021 Building Owners Management Association - 2010-2021 DIPLOMA JW North High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

National Account Manager Healthcare

INTERSTATE RESTORATION, LLC
09.2020 - 09.2021

Regional Account Manager

American Technologies Inc.
01.2012 - 11.2014

Regional Account Executive

AMERICAN TECHNOLOGIES
06.2011 - 11.2014

Veteran Owned, Women Owned Business Consultant

KAUL CONSULTING
01.2010 - 01.2019

Machinist Mate

UNITED STATES NAVY
03.1989 - 01.1992

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Dena R. Kaul