Denalah Lopez
Lake Charles ,LA
Summary
Dynamic professional with experience at Fed Ex Ground, excelling in teamwork and problem-solving. Proven ability to enhance operational efficiency through meticulous attention to detail and effective communication. Skilled in materials loading and maintaining safety compliance, consistently achieving high satisfaction ratings and meeting shipping targets. Adaptable and committed to delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Worker
Fed Ex Ground
Lake Charles, LA
08.2025 - 02.2026
- Assisted in sorting packages for efficient distribution within warehouse operations.
- Operated material handling equipment to transport packages safely and effectively.
- Maintained clean and organized work areas to ensure safety compliance and operational efficiency.
- Collaborated with team members to meet daily shipping and receiving targets consistently.
- Loaded and unloaded freight trucks, ensuring timely dispatch of shipments.
- Improved team morale and productivity through effective communication and active listening skills.
Digital Shopper
Walmart
Lake Charles, LA
01.2024 - 09.2025
- Enhanced online shopping experience by optimizing product listings and ensuring accurate inventory levels.
- Collaborated with cross-functional teams to streamline order fulfillment processes and improve customer satisfaction.
- Analyzed shopper behavior data to identify trends and recommend actionable insights for marketing strategies.
- Managed promotional campaigns, ensuring alignment with brand messaging and target audience engagement.
- Trained new team members on digital tools and best practices for efficient online sales support.
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma - Nursing
McNeese State University
Lake Charles, LASkills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Materials loading
- Equipment maintenance
- Work site maintenance
- Supply management
- Conflict resolution
- Budgeting and finance
- Safety hazard removal
- Crew support
- Teamwork and collaboration
- Multitasking
- Flexible and adaptable
Timeline
Worker
Fed Ex Ground
08.2025 - 02.2026
Digital Shopper
Walmart
01.2024 - 09.2025
High School Diploma - Nursing
McNeese State University