Hi, I’m
Denalerie Ireland
Franklin,LA
Summary
Observant Security Professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment. Seasoned Security Professional equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
11
years of professional experience
1
Certification
Work History
Allied Universal Security ServicesBreaux Bridge, LA
Security Guard
07.2023 - Current
Job overview
- Responded to alarms, emergencies, and disturbances.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Provided customer service assistance to staff and visitors in a professional manner.
- Assisted with searches of personnel, vehicles, packages.
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Monitored access control systems and key code records for suspicious activities.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Provided friendly and professional assistance to employees, visitors and customers.
- Completed incident reports regarding violations of policies or procedures.
RaceTracBaton Rouge, LA
Cashier
07.2021 - 04.2023
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
WalmartDenham Springs, LA
Cashier Team Lead
12.2021 - 12.2022
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
Super 1 FoodsYoungsville, LA
Cashier
03.2020 - 09.2020
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
Trading PostCharenton , LA
Cashier
06.2019 - 04.2020
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
Amelia Belle CasinoAmelia, LA
Cashier
10.2018 - 03.2019
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
WalmartAbbeville, LA
Cashier
06.2017 - 09.2018
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
McDonald'sAbbeville, LA
Cashier
07.2016 - 09.2017
Job overview
- Performed daily opening and closing procedures for the register area.
- Scanned items and checked pricing on cash register for accuracy.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Maintained work area and kept cash drawer organized.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
Cypress Bayou Casino and HotelCharenton, LA
Server
05.2013 - 12.2013
Job overview
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees to perform duties.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted guests and provided menus.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Delivered food orders promptly and courteously.
- Served food and beverages to patrons and confirmed complete orders.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Informed customers of daily specials and signature menu items.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Franklin Senior High SchoolFranklin, LA
High School Diploma
05-2013
Skills
- Security Procedures Knowledge
- Patrolling
- First Aid Certified
- Reliability
- Premises Surveillance
- Document Preparation
- Work Ethic
- Verbal and Written Communication
- Relationship Building and Management
- Emergency Management
- English Fluency
- Punctuality
- Fluency
- Emergency Response
- Reporting Skills
- Surveillance
Certification
Cpr certified
Security guard license
References
References available upon request.
Timeline
Security Guard
Allied Universal Security Services
07.2023 - Current
Cashier Team Lead
Walmart
12.2021 - 12.2022
Cashier
RaceTrac
07.2021 - 04.2023
Cashier
Super 1 Foods
03.2020 - 09.2020
Cashier
Trading Post
06.2019 - 04.2020
Cashier
Amelia Belle Casino
10.2018 - 03.2019
Cashier
Walmart
06.2017 - 09.2018
Cashier
McDonald's
07.2016 - 09.2017
Server
Cypress Bayou Casino and Hotel
05.2013 - 12.2013
Franklin Senior High School
High School Diploma