Overview
Work History
Education
Languages
Timeline
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Destiny Cook

Fort Wayne,IN

Overview

6
6
years of professional experience

Work History

Package Handler

Amazon
Fort Wayne, IN
10.2023 - 11.2024
  • Complied with federal, state, and company regulations regarding package handling.
  • Assisted in the training of new package handlers on proper procedures and safety practices.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Ensured optimal use of storage space following warehouse guidelines.
  • Assisted in the loading and unloading of merchandise from trucks as required.
  • Weighed or counted items for distribution to conform to company standards.
  • Assembled, lined and padded cartons and containers.
  • Obtained, moved and sorted products and materials.
  • Wrapped items securely using appropriate packing materials.
  • Marked and labeled containers, container tags or products using marking tools.
  • Inspected items for damage or defects prior to packing to ensure quality control.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Assembled cardboard boxes according to customer specifications.

Package Handler

FedEx
New Haven, IN
04.2022 - 12.2022
  • Reconfigured inbound pallets to meet storage requirements.
  • Unloaded initial shipments and placed on correct delivery trucks.
  • Stacked goods onto shelves according to size, type and quantity specifications.
  • Observed proper lifting techniques when manually loading or unloading freight from trucks.
  • Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
  • Maintained cleanliness of work area at all times by sweeping floors, cleaning up spills.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Sales Associate

Kohls Department Store
Fort Wayne, IN
03.2021 - 02.2022
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Answered store and merchandise questions and led customers to wanted items.
  • Bagged or packaged purchases and wrapped gifts.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Processed credit card transactions quickly and securely.
  • Operated cash register to process payments from customers.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Crew Team Member

Dairy Queen Grill & Chill
Fort Wayne, IN
03.2020 - 01.2021
  • Maintained knowledge of current menu items and promotions.
  • Greeted customers to take food orders and provide information about menus.
  • Ensured that all food was cooked properly by verifying temperatures with thermometers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Organized food items on serving trays and in carry-out packages.
  • Followed established guidelines for product rotation to ensure freshness of stock.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Maintained safe food handling practices to prevent germ spread.
  • Adhered to health and safety regulations while handling food products.
  • Recorded customer orders and communicated clearly to confirm each order.

Team Member

Five Guys
Fort Wayne, IN
02.2019 - 09.2019
  • Maintained updated knowledge through continuing education and advanced training.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Received deliveries from vendors including checking off invoices against actual merchandise received.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Kept accurate records of sales transactions for end-of-day reconciliation purposes.
  • Completed side tasks by restocking condiments and cleaning refrigerators.

Education

High School Diploma -

SOUTH SIDE HIGH SCHOOL
FORT WAYNE IN
06-2022

Languages

English
Professional

Timeline

Package Handler

Amazon
10.2023 - 11.2024

Package Handler

FedEx
04.2022 - 12.2022

Sales Associate

Kohls Department Store
03.2021 - 02.2022

Crew Team Member

Dairy Queen Grill & Chill
03.2020 - 01.2021

Team Member

Five Guys
02.2019 - 09.2019

High School Diploma -

SOUTH SIDE HIGH SCHOOL

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Destiny Cook