Denaya Harris
Mount Vernon,WA
Summary
I bring strong organizational and time management skills gained through my experience in fast-paced environments such as foodservice and shipping/receiving. My ability to work independently and under pressure, along with my technical proficiency in inventory management software, makes me well-suited for roles requiring attention to detail and multitasking. Additionally, my customer service experience has sharpened my communication skills, ensuring I can effectively collaborate with team members and handle client needs.
Overview
4
4
years of professional experience
Work History
Barista
The Coffee Barn
Mount Vernon, WA
09.2024 - Current
- Managed inventory levels by tracking stock and completing order sheets for coffee beans, supplies, and other products, ensuring consistent availability.
- Provided exceptional customer service during busy hours, maintaining a calm and friendly demeanor while managing multiple tasks.
- Followed health and safety regulations, including food handling and sanitation practices, to ensure a safe environment for customers and staff.
- Operated cash register, processed transactions, and handled customer payments accurately and efficiently.
- Worked collaboratively with team members to ensure smooth workflow, especially during high-traffic periods, balancing individual tasks with team cooperation.
- Maintained the cleanliness of work areas, ensuring a high standard of hygiene and a positive customer experience.
- Managed and resolved customer complaints or issues with professionalism, ensuring customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Shipping and Receiving Technician
Sedron Technologies
Sedro-Woolley, WA
07.2023 - 09.2024
- Managed and tracked inventory levels using inventory management software, ensuring accuracy and timely updates to system records.
- Collaborated with purchasing and procurement teams to resolve order discrepancies, demonstrating problem-solving and communication skills.
- Organized and prepared outgoing shipments, ensuring all materials were properly packed, labeled, and documented.
- Utilized equipment (forklifts, pallet jacks) to safely and efficiently load and unload materials, showcasing attention to safety and operational efficiency.
- Conducted regular inventory audits, reconciling physical stock with digital records, highlighting strong data entry and organizational skills.
- Maintained a clean and orderly warehouse environment, optimizing operational efficiency and supporting team collaboration.
- Demonstrated strong attention to detail and time management by ensuring that all shipping and receiving processes adhered to deadlines and company standards.
- Utilized smartsheet, Microsoft Access and Excel to track inventory levels, create product kits, and process incoming orders, ensuring accurate stock management and seamless order fulfillment.
Barsita
Whidbey Coffee
Burlington, WA
08.2022 - 06.2023
- Provided excellent customer service in both café and drive-thru settings, ensuring a positive experience for every customer by addressing their needs efficiently.
- Prepared and served a variety of coffee beverages, pastries, and snacks while maintaining consistent quality and attention to detail.
- Managed multiple orders simultaneously in a fast-paced drive-thru environment, showcasing strong multitasking and time-management skills.
- Maintained a clean and organized work station, adhering to health and safety guidelines and ensuring a safe, hygienic environment for staff and customers.
- Operated the cash register, processed payments, and handled money accurately, providing customers with change and receipts.
- Assisted with inventory management, restocking supplies, and ensuring proper stock levels to minimize delays during peak hours.
- Collaborated with team members to ensure timely service during busy hours, demonstrating effective teamwork and communication skills.
Server/cook
Round Table Pizza
Mount Vernon, WA
06.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared ingredients for food items, ensuring quality and freshness, while following recipe specifications and safety guidelines.
- Performed basic kitchen duties, including cooking and assembling food orders in a timely and efficient manner to meet customer expectations.
- Delivered exceptional customer service, taking orders, answering questions about the menu, and ensuring a positive dining experience for all customers.
- Maintained health and sanitation standards by cleaning workstations, kitchen tools, and dining areas, ensuring compliance with food safety regulations.
Education
High School Diploma -
Sedro Woolley High School
Sedro-Woolley, WA06-2023
High School Diploma -
Northwest Career And Technical Academy
Mount Vernon, WA06-2023
Skills
- Customer service & communication
- Time management & multitasking
- Organizational skills
- Problem-solving & adaptability
- Attention to detail
- Cash handling & financial accuracy
- Collaboration & teamwork
- Dependability & responsibility
- Technical proficiency (software/systems)
Timeline
Barista
The Coffee Barn
09.2024 - Current
Shipping and Receiving Technician
Sedron Technologies
07.2023 - 09.2024
Barsita
Whidbey Coffee
08.2022 - 06.2023
Server/cook
Round Table Pizza
06.2021 - 09.2022
High School Diploma -
Sedro Woolley High School
High School Diploma -
Northwest Career And Technical Academy