Denaya Harris
Mount Vernon,WA
Summary
I bring strong organizational and time management skills gained through my experience in fast-paced environments such as foodservice and shipping/receiving. My ability to work independently and under pressure, along with my technical proficiency in inventory management software, makes me well-suited for roles requiring attention to detail and multitasking. Additionally, my customer service experience has sharpened my communication skills, ensuring I can effectively collaborate with team members and handle client needs.
Overview
4
4
years of professional experience
Work History
Barista
The Coffee Barn
09.2024 - Current
- Managed inventory levels by tracking stock and completing order sheets for coffee beans, supplies, and other products, ensuring consistent availability.
- Provided exceptional customer service during busy hours, maintaining a calm and friendly demeanor while managing multiple tasks.
- Followed health and safety regulations, including food handling and sanitation practices, to ensure a safe environment for customers and staff.
- Operated cash register, processed transactions, and handled customer payments accurately and efficiently.
- Worked collaboratively with team members to ensure smooth workflow, especially during high-traffic periods, balancing individual tasks with team cooperation.
- Maintained the cleanliness of work areas, ensuring a high standard of hygiene and a positive customer experience.
- Managed and resolved customer complaints or issues with professionalism, ensuring customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Shipping and Receiving Technician
Sedron Technologies
07.2023 - 09.2024
- Managed and tracked inventory levels using inventory management software, ensuring accuracy and timely updates to system records.
- Collaborated with purchasing and procurement teams to resolve order discrepancies, demonstrating problem-solving and communication skills.
- Organized and prepared outgoing shipments, ensuring all materials were properly packed, labeled, and documented.
- Utilized equipment (forklifts, pallet jacks) to safely and efficiently load and unload materials, showcasing attention to safety and operational efficiency.
- Conducted regular inventory audits, reconciling physical stock with digital records, highlighting strong data entry and organizational skills.
- Maintained a clean and orderly warehouse environment, optimizing operational efficiency and supporting team collaboration.
- Demonstrated strong attention to detail and time management by ensuring that all shipping and receiving processes adhered to deadlines and company standards.
- Utilized smartsheet, Microsoft Access and Excel to track inventory levels, create product kits, and process incoming orders, ensuring accurate stock management and seamless order fulfillment.
Barsita
Whidbey Coffee
08.2022 - 06.2023
- Provided excellent customer service in both café and drive-thru settings, ensuring a positive experience for every customer by addressing their needs efficiently.
- Prepared and served a variety of coffee beverages, pastries, and snacks while maintaining consistent quality and attention to detail.
- Managed multiple orders simultaneously in a fast-paced drive-thru environment, showcasing strong multitasking and time-management skills.
- Maintained a clean and organized work station, adhering to health and safety guidelines and ensuring a safe, hygienic environment for staff and customers.
- Operated the cash register, processed payments, and handled money accurately, providing customers with change and receipts.
- Assisted with inventory management, restocking supplies, and ensuring proper stock levels to minimize delays during peak hours.
- Collaborated with team members to ensure timely service during busy hours, demonstrating effective teamwork and communication skills.
Server/cook
Round Table Pizza
06.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Prepared ingredients for food items, ensuring quality and freshness, while following recipe specifications and safety guidelines.
- Performed basic kitchen duties, including cooking and assembling food orders in a timely and efficient manner to meet customer expectations.
- Delivered exceptional customer service, taking orders, answering questions about the menu, and ensuring a positive dining experience for all customers.
- Maintained health and sanitation standards by cleaning workstations, kitchen tools, and dining areas, ensuring compliance with food safety regulations.
Education
High School Diploma -
Sedro Woolley High School
Sedro-Woolley, WA06-2023
High School Diploma -
Northwest Career And Technical Academy
Mount Vernon, WA06-2023
Skills
- Customer service & communication
- Time management & multitasking
- Organizational skills
- Problem-solving & adaptability
- Attention to detail
- Cash handling & financial accuracy
- Collaboration & teamwork
- Dependability & responsibility
- Technical proficiency (software/systems)
Timeline
Barista
The Coffee Barn
09.2024 - Current
Shipping and Receiving Technician
Sedron Technologies
07.2023 - 09.2024
Barsita
Whidbey Coffee
08.2022 - 06.2023
Server/cook
Round Table Pizza
06.2021 - 09.2022
High School Diploma -
Sedro Woolley High School
High School Diploma -
Northwest Career And Technical Academy
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