Summary
Overview
Work History
Education
Skills
Accomplishments
Technology Skills
Timeline
Generic

Deneal Minor

Temple Hills

Summary

Skilled and analytical professional with over 8 years of experience in diverse administrative roles. Demonstrated expertise in technical systems engineering, site reliability engineering, logistics analysis, customs regulations, security, physical security, warehouse logistics, transportation,tariff schedules, advanced knowledge of WMS software, Microsoft Azure and Oracle Cloud. Possesses a Top Secret SCI Full Scope with Poly security clearance.

Overview

11
11
years of professional experience

Work History

Systems Engineer

Sequoia-Oracle
02.2023 - Current
  • Perform maintenance to services running within secured regions using command line tools, change processes, and runbooks
  • Gather and analyze requirements from stakeholders to understand the needs and constraints of the system
  • Develop conceptual and detailed designs of the system, considering factors such as functionality, performance, reliability, and scalability
  • This may involve creating system architecture diagrams, specifying hardware and software components, and designing interfaces between system elements
  • Develop and execute test plans to verify and validate the system's functionality and performance by implementing unit, integration, system, and acceptance testing
  • Identify opportunities for process improvements and contribute to the continuous improvement of the systems engineering process within the organization
  • Ensure timely resolution and documentation of incidents through bridge calls following guidance for secure communications
  • Ensure thorough documentation of incidents through company-standard reporting methods
  • Monitor the region for system faults, alarms, and other errors that can possibly affect operations
  • Inform internal teams as required through the processes and procedures
  • Help identify and advise processes improvements and tools optimization
  • Liaison as a point of escalation for incidents and other system security issues as they arise within the region
  • Troubleshooting all operational system issues on the behalf of service teams
  • Develops skills and knowledge through training and on the job training
  • Assisted in the setup, configuration, and maintenance of Oracle databases to ensure data integrity and availability
  • Performed basic troubleshooting and resolved database-related issues under supervision
  • Executed basic skills to use SQL to access the service teams Database to force push artifacts or reboot containers
  • Developed simple automation scripts using Bash to streamline routine tasks and reduce manual effort
  • Implemented basic automated backup processes for Oracle databases
  • Monitored system performance using Grafana, Lumberjack and other monitoring tools to ensure optimal operation
  • Participated in incident response activities, aiding in root cause analysis and resolution of database-related incidents
  • Assisted in performing basic performance tuning and optimization tasks to enhance database efficiency
  • Conducted initial analysis and provided recommendations for performance improvements
  • Supported the implementation and testing of backup and recovery strategies to protect critical data
  • Assisted in the execution of recovery procedures during planned and unplanned outages
  • Assisted in maintaining containers to ensure optimal performance
  • Deployed infrastructure and application releases using shepherd in the DevOps portal through Terraform code to keep environment up to date
  • Monitoring Odo, Console, and other tools
  • So that we can monitor/maintain nodes, instances, and a lot of other resources each service team has
  • Maintained accurate documentation of configurations, processes, and incident reports using either confluence, Jira or placing it in our User_Share directory so everyone can have access to it
  • Prepared and presented regular status reports on database health and performance metrics
  • Worked with senior SREs and DBAs to understand and implement best practices in database management and reliability
  • Communicated effectively with team members to support ongoing projects and incident management
  • Continuously expanded knowledge of Oracle systems and SRE practices through self-study, training, and mentorship
  • Attended relevant workshops and seminars to stay updated with industry trends and technologies
  • ATO support, patching, building, and maintaining VM accounts

Tactical Response Engineering & Engagement (TREE)

Insight Global- Microsoft
09.2022 - 02.2023
  • Developed engineering solutions that can be quickly deployed in response to emergent situations which includes systems that are portable and easy to set up in various environments
  • Possess highly skilled presentation skills - ability to articulate and concisely report updates and incidents
  • Strong crisis management skills, demonstrating resilience and maintaining a constructive and adaptive attitude in times of needed change
  • Effectively manage and multiple tasks based on priorities to deliver high-level results of objectives and projects
  • Experienced of crafting written and performing verbal communications skills to articulate messages and training
  • Ensured engineering solutions were ready to be deployed in emergent situations by testing and training solutions prior to deployment
  • Demonstrated technical experience to assist solving complex problems by applying skilled engineering principles
  • Provided training and support to end users to ensure proficient understanding and operating of engineered solutions
  • Ability to quickly learn and pivot into applying new concepts when needed
  • Possesses skills that foster a team building environment, partnering with internal and external stakeholders, collaborative with multiple teams and the ability to create relationships with trust and respect with people throughout and outside of the organization
  • Possesses the skill and experience with communicating with different audiences from diverse backgrounds of skills, abilities, and expertise
  • Exuded flexibility with 24x7x365 coverage and ability to work across a myriad of different shifts on site as needed

Security Administrator II

General Dynamics
04.2018 - 09.2022
  • Strong interpersonal skills to maintain effective working relationships with team and customers
  • Managed the completion of own work assignments and coordinate work with other team members with acquiring security clearance when required via secured database
  • Responsible for classified document control, coordinating the reproduction, storage, or destruction of classified documents
  • Established security documents files that are managed, scanned, and uploaded into databases
  • Input security information into automated system and runs related reports as needed
  • Produced and presented spreadsheets, presentations, and reports to staff and upper management
  • Maintained and updated information in databases and/or spreadsheets
  • Performed data input, data collection and research; retrieves information or documents from databases and the Internet
  • Ensured that the organization complies with relevant security regulations, standards, and industry best practices, such as the General Data Protection Regulation (GDPR), and Health Insurance Portability and Accountability Act (HIPAA)
  • Provided recommendations to plans, policies, methods, techniques, and processes that will improve security and security management on the contract
  • Researched, evaluated, and selected outsourcing contractors and vendors based on specified expertise and ability to deliver services and supplies
  • Daily Operational work that includes managing and working out ticket queues to respond and manage user account requests and problems
  • Provided network performance guidance by collecting, analyzing, and summarizing data and trends
  • Manage incidents and/or assist in incident management

Inventory Manager

Tech USA
02.2018 - 05.2018
  • Organized, effective multitasker with excellent coordination skills and a keen attention to detail
  • Developed inventory plans and strategies to ensure that inventory levels align with anticipated demand while minimizing excess or obsolete inventory
  • Monitored inventory levels and reorder points to determine when to replenish inventory items
  • Coordinated with suppliers to place orders, track deliveries, and manage lead times to ensure timely replenishment of inventory
  • Analyzed inventory data to identify trends, patterns, and opportunities for improvement in inventory management processes
  • Continuously evaluated and improved inventory management processes, systems, and practices
  • Knowledgeable of Logistics regulations, policies, and unique authorities when dealing inventory
  • Use of various Logistics databases and applications
  • Skilled relationship builder who can establish easy rapport with customers, building trust and respect
  • Interacted with customers effectively in resolving routine problems

Security Administrator

General Dynamics
02.2017 - 02.2018
  • Performed a variety of administrative tasks in support of the facility security function, including assisting employees with obtaining ID badges and processing visit requests
  • Operated a switchboard or telephone console to route incoming and outgoing calls
  • Administered the system to issue employees a security clearance
  • Responsible for classified document control, coordinating the reproduction, storage, or destruction of classified documents
  • Maintained and updated information in databases and/or spreadsheets
  • Established security documents files that are managed, scanned, and uploaded into databases
  • Input security information into automated system and runs related reports as needed
  • Produced and presented spreadsheets, presentations, and reports to staff and upper management

Courier Driver

General Dynamics
09.2015 - 02.2017
  • Planned and optimized delivery routes to maximize efficiency and minimize delivery times
  • Verified each delivery against shipping instructions before delivering to customers
  • Use tracking systems and technologies to monitor the status and location of packages in real-time
  • Contacted customers prior to delivery to confirm and coordinate delivery times
  • Loaded truck and properly secured items to prevent damage during transportation
  • Completed on-time deliveries by choosing the best and most efficient routes
  • Submitted receipts and money received from deliveries at the end of each shift
  • Drove company truck for local and intra-state pick- ups and deliveries
  • Verified that vehicle inspection stickers and registrations were current
  • Created and submitted delivery and DOT logs
  • Recorded each delivery using the proper paperwork before leaving the warehouse
  • Operated heavy material handling equipment such as fork trucks
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors
  • Recorded delivery information using automated computer system

Security Monitor

PAE
03.2014 - 09.2015
  • Performed surveillance activates of individuals working and/or visiting the facilities
  • Provided a safe and secure environment for the entire facilities
  • Performed surveillance to ensure classified areas were secure to protect confidential documents
  • Utilized excellent interpersonal skills escorting and greeting visitors
  • Identified and reported any suspicious behavior, security breaches, or potential threats observed during surveillance monitoring
  • Maintained accurate and detailed records of security incidents, observations, and activities by documenting them in written reports or incident logs
  • Operated and maintained security monitoring equipment, including surveillance cameras, monitors, alarms, and communication systems
  • Communicated effectively with other security personnel, team members, and stakeholders to share information, coordinate activities, and respond to security incidents
  • Use two-way radios, phones, or other communication devices as needed
  • Ensured visitors do not enter any areas they were not authorized

Education

High School Diploma -

Paul Lawrence Dunbar High School
Washington, D.C.
01.2011

Skills

  • Communication Oral/Written
  • Quality Assurance
  • Team Building
  • Attention to detail
  • Productivity Improvement
  • Adaptability
  • Microsoft Office Programs
  • PowerPoint
  • Excel
  • Word
  • SharePoint
  • Access
  • Teams
  • Skype
  • Windows 10
  • 365 Operating Systems
  • Zoom
  • Linux
  • DevOps
  • Jira
  • SQL Developer
  • Azure Cloud
  • Visual Studio Code
  • Kubernetes

Accomplishments

  • Concerned Black Men Mentorship 2006

Technology Skills

Microsoft Office Programs: PowerPoint, Excel, Word, SharePoint, Access, Teams, Skype, Window 10, 365 Operating Systems, Zoom, Linux, DevOps, Jira, SQL Developer, Azure Cloud, Visual Studio Code

Timeline

Systems Engineer

Sequoia-Oracle
02.2023 - Current

Tactical Response Engineering & Engagement (TREE)

Insight Global- Microsoft
09.2022 - 02.2023

Security Administrator II

General Dynamics
04.2018 - 09.2022

Inventory Manager

Tech USA
02.2018 - 05.2018

Security Administrator

General Dynamics
02.2017 - 02.2018

Courier Driver

General Dynamics
09.2015 - 02.2017

Security Monitor

PAE
03.2014 - 09.2015

High School Diploma -

Paul Lawrence Dunbar High School

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Deneal Minor