Deneale Hunter
Mannington,WV
Summary
Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.
Hardworking technician skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Service Technician
Middletown tractor sales
Fairmont, WV
01.2022 - Current
- Performed maintenance on various machinery with accuracy and in a timely fashion.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Traveled to customer locations to complete work for pre-set appointments.
- Performed onsite repair of equipment at customer locations.
- Inspected equipment for proper operation and safety hazards prior to use.
- Conducted service appointments to diagnose and fix problems.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Provided technical support to customers over the phone and in person.
- Maintained certifications and completed training on systems and components.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Installed new systems according to manufacturer specifications.
- Trained new team members on service processes to increase productivity.
- Conducted preventive maintenance on a variety of machines and systems.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Reconditioned and repaired machine systems and components to return to operation.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Set up and operated mechanical and manual tools and equipment.
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Welder Helper
Schwob Energy Services
Irving, TX
03.2018 - 02.2019
- Grind, file, buff and smooth welds using grinders, drills, wire brushes and other tools.
- Assist in laying out, cutting, fabricating and fitting of metal components prior to welding.
- Communicate with supervisors regarding problems encountered during assigned tasks.
- Provide assistance to other welders during complex projects involving multiple steps.
- Follow safety protocols at all times while operating equipment and working with hazardous materials.
- Repair broken or cracked parts using appropriate welding techniques.
- Brought supplies, equipment and tools to work locations.
- Clean work area after completing assignments.
- Check for proper fit of parts before beginning any welding operation.
- Inspect completed welds to ensure they meet standards or specifications.
- Maintain an adequate supply of filler metals for use in the welding process.
- Heated, formed and dressed metal parts with hand tools, torch, and arc welding equipment.
- Replace worn electrodes on welding machines as necessary.
- Completed precision cuts with power saws, hand shears and chipping knives.
- Monitor machine settings to ensure that they are within specified ranges at all times.
- Set up welding machines according to specifications by adjusting current and voltage; selecting correct filler rods and fluxes; and setting gas flow rate.
- Position pieces to be welded into jigs, holding fixtures or other type of supports as needed.
- Followed safety procedures with welding equipment to prevent injuries and accomplish tasks on time.
- Prepared broken parts for welding by properly grooving and scarfing surfaces.
- Laid out, positioned, aligned and secured parts and assemblies with straightedges, squares and calipers.
- Scraped off excess spatter using portable grinders and arc-cutting equipment.
- Read blueprints and drawings and took measurements to plan layout and procedures.
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
- Adjusted gas flow and pressure to create and maintain desired flames.
- Organized and cleaned work area and tools.
- Promoted team efficiency by consistently picking up excess materials and tools.
Diesel Mechanic
United States Marine Corps
Camp Lejeune, NC
11.2013 - 11.2017
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
- Performed preventative maintenance on diesel engines and equipment.
- Maintained accurate records of all services performed on diesel engines.
- Worked with a team of mechanics to complete projects efficiently within time limits.
- Inspected vehicles for safety issues and roadworthiness.
- Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Checked all fluid levels regularly; topped off when necessary.
- Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
- Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
- Replaced worn or damaged components such as spark plugs, air filters, and oil filters.
- Examined brake systems for proper operation; replaced pads or shoes when needed.
- Ensured that all tools were properly cleaned after use.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Rebuilt faulty hydraulic systems including pumps and cylinders.
- Assisted in the removal of engines from vehicles in order to replace them with new ones.
- Utilized computer programs and visual inspections to diagnose problems with brakes, steering and transmissions.
- Welded broken metal parts using oxyacetylene torches and electric arc welders.
- Tested electrical circuits for faults using diagnostic computers.
- Removed and disassembled defective diesel engines in automobiles, trucks, buses, and construction vehicles to complete repairs.
- Adjusted engine timing to factory specifications.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Removed old oil, replace filters and added correct amount of new engine, hydraulic, transmission oil.
- Maintained vehicles by changing oil, checking batteries and lubricating components.
- Conducted test drives before and after repair services.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
- Optimized brake systems by adjusting and replacing components.
- Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Rewired ignition systems, lights and instrument panels.
- Raised trucks, buses and heavy parts or equipment with hydraulic jacks or hoists.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reconditioned and replaced pistons, bearings, gears and valves.
- Disassembled and overhauled internal combustion engines, pumps and generators.
Education
High School Diploma -
Lebanon High School
Lebanon, NH06-2013
Skills
- Customer Service
- Regulatory Compliance
- Work Documentation
- Equipment Troubleshooting
- Preventive Maintenance
- Quality Assurance
- Valid Driver's License
- Maintenance and Repair
- Service Ticket Accuracy
- Flexible and Adaptable
- Professional and Courteous
- Hand Tool Expertise
- Testing and Evaluation
- Equipment Inspection
- Punctual and Reliable
- Work With Minimal Supervision
- Attention to Detail
- Troubleshooting and Analysis
- Customer Relationship Management
- Documentation and Reporting
- Electrical Systems
- Diagnostics Expertise
- Diagnostic Testing
- Testing and Analysis
- Installation and Repair
- Troubleshooting Skills
- Hand Tool Knowledge
- Mechanical Abilities
- Hand Tools Proficiency
- Mechanical Aptitude
- Analytical Thinking
- Heavy Lifting
- Troubleshooting and Diagnosis
- Hand tool knowledge
- Power tool proficiency
- Project estimation and bidding
- Diagnostics skill
- Testing and evaluation
- Troubleshooting ability
- Mechanical aptitude
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Service Technician
Middletown tractor sales
01.2022 - Current
Welder Helper
Schwob Energy Services
03.2018 - 02.2019
Diesel Mechanic
United States Marine Corps
11.2013 - 11.2017
High School Diploma -
Lebanon High School