Dynamic and compassionate Master Social Worker with a proven track record of providing comprehensive support to diverse client populations. Skilled in assessment, intervention, and advocacy, dedicated to promoting positive social change.
Overview
9
9
years of professional experience
Work History
THERAPIST/SOCIAL WORKER
Pro-Family
02.2023 - Current
Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
Guided clients in development of skills and cognitive behavioral therapy techniques.
GROUP FACILITATOR
Charlie Health
11.2022 - Current
Encouraged participation to provide focus and guidance for discussions within group
Monitored group participants and provided feedback and support when needed
Negotiated and facilitated conflicts or disagreements arising during group meetings
Maintained accurate records of group activities and outcomes, submitting timely reports to appropriate parties.
TEAM LEADER/HOUSING SPECIALIST
Step Up on Second Street INC
06.2022 - 01.2024
Implemented employee recognition programs that boosted morale and increased retention rates within the team.
Optimized resource allocation to maximize overall team output while minimizing costs.
Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
HOUSING SPECIALIST
Step Up on Second Street INC
11.2021 - 06.2022
Identifies second chance housing opportunities, engage, and establish relationships with landlords and property managers in our community
Manage a Caseload of 25 plus in the at-risk population and perform monthly visits
Maintains thorough case history records, writes detailed and accurate reports
Mediates between family members to facilitate conflict resolution to build healthy family relationships
Collaborated with southern poverty law center and the Georgia Redistricting Alliance to galvanized volunteer community advocates
Tasked with recommending family welfare services, public benefits assistance and counseling to eligible recipients in impoverished communities.
Developed and implemented programs to engage and empower underserved populations.
Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
Built a network of community partners and resources to provide holistic support services to clients navigating the complex landscape of affordable housing.
Leveraged strong negotiation skills to secure favorable lease terms for low-income families seeking affordable housing options.
INTENSIVE CASE MANAGER
Gateway Behavioral Health
08.2020 - 11.2021
Maintains clients' records by reviewing case notes, logging events and progress
Assist clients with obtaining and maintaining stable supportive housing
Specialized in outpatient care with an emphasis on Intensive Outpatient Group Counseling and Coordination with Primary Care Providers
Accomplishes clients care by assessing treatment needs, developing, monitoring, and evaluating treatment plans and progress
Coordinated with community stakeholders, including providers, government representatives and advocates to provide linkage to the appropriate community resources.
HOUSING OUTREACH COORDINATOR/CASE MANAGER
Gateway Behavioral Health
01.2017 - 08.2020
Manages clients with long-term mental illness
Assisted in sustaining the operational infrastructure to maximize access and utilization of health services and assure improved health status for Gateway Behavioral Health residents
Developing and implementing service plans for residents including Individual, Group, and Family Counseling, Intensive Community Based Treatment, Supported Employment & Job Coaching
Provides ongoing support to clients with specific needs in mental health and addictive disease services to adults, adolescents, and children
Linking clients to community resources Chatham County Developmental Disabilities Training Center provides community living supports and vocational training for adults
Documents all service contacts in a timely manner
Links the Mental Health Population to appropriate housing.
CONSUMER SUPPORT WORKER
Gateway Behavioral Health
06.2015 - 01.2017
Assist clients with basic social and personal skills
Observes and monitors individual's behavior and charts observations
Counsels and advises individual's on behavioral problems
Link Consumers and Family to Community Resources
Providing Skills on adult daily living necessities.
Education
MASTER OF SOCIAL WORK -
Valdosta State University
05.2022
BACHELOR OF ARTS IN PSYCHOLOGY -
Saint Leo University
06.2013
Skills
Strong ability to multitask
Organizational
Team Player
Goal oriented
Crisis intervention
Case management
Counseling
Assessment
Additional Information
Provided individual and group therapy sessions for clients experiencing mental health challenges. Collaborated with multidisciplinary team to develop treatment plans and support client needs. Implemented evidence-based interventions to address trauma, depression, anxiety, and other psychological issues. Conducted psychosocial assessments and utilized strengths-based approach to empower clients in their recovery. Delegated tasks to team members according to project requirements and employee strengths. Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks. Assisted in the recruitment and onboarding of new team members. Facilitated meetings between landlords and tenants to resolve disputes over rent payments or other matters. Conducted trainings on housing regulations, enhancing team's knowledge and skills. Developed individualized treatment plans for clients in crisis situations. Collaborated with community resources to provide comprehensive support for clients. Provided empathetic phone support to customers, resolving issues promptly and efficiently.
Paralegal Volunteer - Intern at Pro Bono Legal Center at Center for Family JusticeParalegal Volunteer - Intern at Pro Bono Legal Center at Center for Family Justice