DeNean Cantu
Fredericksburg
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
4
4
years of professional experience
Work History
Housekeeping Attendant
Firefly RV and Tiny Home Resort
01.2024 - Current
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Collaborated with other departments to address maintenance issues, enhancing overall guest experience.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Handled requests for extra linens, toiletries and other supplies.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Printed and handled inventory of lines and invoices
Housekeeping Cleaner
Huckleberry Commercial Cleaning
10.2023 - 01.2024
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Housekeeper
Vacasa
11.2021 - 01.2023
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Housekeeping Manager
Sunday House Inn
09.2020 - 07.2022
- Addressed customer feedback and complaints to maximize satisfaction.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
- Increased room readiness rates through close monitoring of room status reports and effective communication with front desk personnel.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
- Managed team productivity and workflow to exceed quality standards.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Managed laundry sorting, washing, drying, and ironing.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored new staff on cleaning and safety protocols.
Education
Fredericksburg High School
Fredericksburg, TX06.2013
Skills
- Efficient cleaning techniques
- Adaptability
- Restocking supplies
- Inventory management
- Polishing surfaces
- Problem-solving
- Kitchen cleaning
- Laundry expertise
- Guest relations
- Dusting techniques
- Attention to detail
- Time management
- Organizational skills
- Bathroom cleaning
- Reliability
- Communication
- Customer Service
- Hospitality Background
- Supply inventory management
- Invoice processing
- Team building
Timeline
Housekeeping Attendant
Firefly RV and Tiny Home Resort
01.2024 - Current
Housekeeping Cleaner
Huckleberry Commercial Cleaning
10.2023 - 01.2024
Housekeeper
Vacasa
11.2021 - 01.2023
Housekeeping Manager
Sunday House Inn
09.2020 - 07.2022
Fredericksburg High School
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