Motivated business professional with extensive experience in multiple office environments and work that has included administrative support in mortgage banking and real estate, payroll processing, and managing a large caseload of both Short-Term and Long-Term Disability claims. Adept at analyzing data, identifying discrepancies, and providing solutions that drive positive outcomes. Effective team collaborator with focus on achieving results and adapting to evolving requirements. Skilled in negotiation, customer service, and policy review and compliance, while consistently ensuring accuracy and fairness.