Provided training sessions on contract management processes and procedures.
Assisted in developing policies and procedures related to contract administration.
Negotiated contracts with suppliers and customers to ensure the best terms for the company.
Reviewed requests for proposals before they were submitted to vendors.
Drafted amendments to existing contracts as needed.
Advised senior management on contractual matters such as renewals, extensions, terminations.
Developed strategies to improve contract management processes and procedures.
Managed vendor relationships by ensuring timely payments and resolving any payment disputes.
Collaborated with other departments on special projects or initiatives as needed.
Provided effective leadership and management to a team of 7 employees.
Created detailed reports on team performance metrics for senior management review.
Resolved complex customer inquiries related to rebate eligibility and amount calculations
Work with customers for distribution conversions and GPO's for contract conversions
Leader in company decreased DNI
Helped the company exceed 98% IMR
Instrumental in launching. Power-Bi reports for the contracts team, and creating unique specific reporting.
Worked with other managers to create a new credit and rebill data program that increased productivity.
Customer Conversions
Owens & Minor
Richmond, VA
02.2017 - Current
Recommended improvements to facilitate team and project workflow.
Prepared reports summarizing key findings from contact tracing activities.
Researched available technologies to improve data collection processes during contact tracing operations.
Collaborated with other healthcare professionals to identify cases that require additional follow-up or support services from medical personnel.
Monitored daily progress of contact tracing activities and identified areas for improvement.
Maintained detailed records of all contacts traced and outcomes achieved.
Created educational materials explaining contact tracing processes, including how it works and why it is important.
Demonstrate strong problem-solving skill, resolving issues. efficiently and effectively
Contract Specialist
Owens & Minor
Greensburg, PA
06.2021 - 06.2025
Assisted in the preparation of bid packages by researching market prices, identifying potential sources, evaluating bids received, and recommending awards.
Provided guidance on contract interpretation when disputes arose between parties involved in a contract agreement.
Researched vendor pricing trends to support negotiation of new contracts or renewals of existing contracts.
Participated in meetings with internal staff members to discuss upcoming procurements or ongoing projects.
Ensured that all signed contracts were properly filed in an organized manner for easy retrieval.
Worked to resolve vendor issued by proactively communicating with market contacts.
Reviewed details on incoming contracts and service agreements to keep pricing correct.
Administered contract change requests and resolution.
Contract Analyst
Owens & Minor
Richmond, VA
02.2017 - 03.2023
Identified areas where additional training was needed in order to improve contract administration capabilities.
Prepared reports summarizing contractual commitments for senior management review.
Analyzed existing contracts to identify areas of improvement, risk, or potential savings opportunities.
Assisted with dispute resolution when conflicts arise from contractual language or interpretations.
Provided support for special projects as required by management team.
Created reports and models based on contract requirements to predict profitability and gross margin.
Checked information in company's database for accuracy and updated data with current information to maintain records.
Oversaw changes and coordinated change orders and contract reviews.
Administered contract change requests and resolution.
Managed negotiation and approval of supplier, distributor and state and federal agency agreements.
Prepared thorough, accurate and well-edited documents for cases, client communication, and internal needs.
Conducted legal research to aid professionals with positive outcomes.
Contract Supervisor
Owens & Minor
Greensburg, PA
06.2005 - 02.2017
Maintained accurate records of all contracts within organization's database.
Developed and implemented contract performance monitoring processes to ensure deliverables were met in a timely manner.
Conducted post-contract award meetings with contractors to review expectations and timelines.
Prepared detailed reports summarizing results from contract performance evaluations.
Coordinated with other departments to resolve issues pertaining to contract execution or performance.
Advised senior management on strategies regarding contract negotiations.
Negotiated contracts with outside providers to minimize costs to company and customers.
Identified needs of customers promptly and efficiently.
Set specific goals for projects to measure progress and evaluate end results.
Maintained positive working relationship with fellow staff and management.
Created a positive work environment by setting clear expectations and providing resources necessary for success.
Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
Recruited qualified candidates through job postings, interviews and referrals; evaluated resumes and applications; extended offers of employment.
Delegated work assignments and prioritized tasks.
Recognized and rewarded team and individual achievements, boosting morale and motivation.
Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
Warehouse Worker
Owens & Minor
Greensburg, PA
02.1986 - 06.2001
Received and tracked incoming inventory shipments.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Performed cycle counts to maintain accurate inventory records.
Processed returns of defective merchandise as required.
Ensured safety protocols were followed at all times while operating machinery.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Inspected damaged goods prior to disposal or return to vendor.
Transported goods to designated areas within the warehouse facility.
Investigated any reported problems regarding shipping errors or damages.
Operated scanners, computers, and other equipment to track orders.
Followed established guidelines for picking orders accurately.
Assembled orders according to customer requests.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Verified accuracy of incoming shipments against purchase orders.
Collaborated closely with other departments on special projects as needed.
Identified discrepancies between physical count and computer data.
Used pallet jacks to move items to and from warehouse locations.
Staged and sorted multiple types of products for loading.
Moved large and bulky items manually or with pallet jacks or forklifts.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Preserved safe work environment by maintaining clean workstations and pallet area.
Packed boxes and stock using organizational guidelines.
Education
Some College (No Degree) - Business Administration and Management
Westmoreland County Community College
Youngwood, PA
Real Estate
Real Estate Educators
Murrysville, PA
02-2017
Skills
Contract Management
Account Reconciliation
Continuous Improvement
Team Collaboration and Leadership
Pivot tables
Cost Analysis
Time Management
Customer Relations
Decision-Making
Remote Office Availability
Verbal Communication
Attention to Detail
Certification
Real Estate License 2017
Affiliations
Member of Business and Professional Women of Pennsylvania
Volunteer at HEAL animal rescue
References
References available upon request.
Timeline
Contract Manager
Owens & Minor
04.2023 - Current
Contract Specialist
Owens & Minor
06.2021 - 06.2025
Customer Conversions
Owens & Minor
02.2017 - Current
Contract Analyst
Owens & Minor
02.2017 - 03.2023
Contract Supervisor
Owens & Minor
06.2005 - 02.2017
Warehouse Worker
Owens & Minor
02.1986 - 06.2001
Some College (No Degree) - Business Administration and Management