Summary
Overview
Work History
Education
Skills
Timeline
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Deneice Redd-Wafer

Oceanside,CA

Summary

Talented Owner with business development, excellent marketing, customer service and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

25
25
years of professional experience

Work History

Property Owner/Manager

San Diego, CA
01.2000 - Current
  • Monitored and supervised portfolios of multiple residential real estate properties
  • Collection of rent and payment of expenses; ensured compliance with lease terms; and pre- pared required legal notices
  • Maintained ongoing and professional relationships with tenants by addressing their needs and concerns in a prompt manner, resulting in tenants’ satisfaction and high level of retention
  • Effectively recommended and coordinated alterations, maintenance, and reconditioning of property as necessary
  • Exemplified proficiency in marketing and leasing of properties; demonstrating space; verifying prospective tenants; and negotiating new leases and renewals
  • Handled the preparation and completion of lease documents, annual budgets, capital expendi- tures, forecasts, management plans, monthly performance reports, variance reports, and pipe- line reports
  • Conducted thorough analysis and review on the operating expense statements to ensure com- pliance with lease obligations; provided expert oversight in evaluating and calculating budgets and rent increases.

Sr. Debt Consultant

Los Angeles, CA
02.2016 - 07.2021
  • Identify and drove new business opportunities associated with specific marketing and self- directed prospecting campaigns
  • Heavy commercial and residential telesales in a virtual call center environment via a predictive dialer
  • Converting leads for loans into clients and providing counseling and guidance on settling debt loads
  • Analyzing financial condition and planning debt structure for clients
  • Negotiating with clients and creditors on settling debts
  • Meeting taxpayers and corporate clients and assisting them in handling tax problems
  • Analyzing spending pattern of clients and suggesting controlling measures
  • Assisting clients in consolidating credit cards and negotiating interest charges with creditor.

Account Executive

TLC Marketing
San Diego, CA
12.2012 - 12.2015
  • Heavy commercial and residential telesales in a virtual call center environment via a predictive dialer
  • Increased sales of over 35% within a one and a half year period
  • Focused on B2B and residential accounts; managed sales cycle from prospecting to finalizing a deal
  • Conducted market research and prepared all presentation materials for prospects and clients
  • Established after-sale relationships with clients through email marketing, surveys and mailing list
  • Proficient in making cold calls in order to secure appointments for meeting with potential cli- ents
  • Excellent experience in communicating with customer, business owners and decision makers employing superior selling skills
  • Superb knowledge of developing qualified leads through social media, telephone canvassing, prospecting emails and referrals.

Loan Officer

Sun Country Group
Escondido, CA
05.2010 - 11.2013
  • Inbound Sales and marketing of Home Loans and Loan Modifications
  • Heavy residential telemarketing
  • Generated mortgage loan application for potential home buyers
  • Successfully identified new consumer populations and solicited prospective customers
  • Participated in sales, product and systems training, marketing campaigns, and special projects
  • Developed appropriate selling skills consistent with company philosophy, policies and proce- dures.

Loan Officer

Homefn Mortgage
San Diego, CA
01.2007 - 01.2010
  • Originated mortgage loan application for potential home buyers
  • Created and presented home loan comparison profiles to clients
  • Solicited prospective customers and broadened search parameters for mailing list
  • Taking complete applications for mortgage loans, including follow-up with documentation re- quired for processing in accordance with corporate policies and procedures
  • Kept all parties informed as to status of application, set the customers/sources expectations and educate them on the entire mortgage loan process
  • Assisted in writing letters of solicitation and tracking customer's response.

Education

BS - Business Administration/Marketing

Fontbonne College

Skills

Business Development

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Timeline

Sr. Debt Consultant

02.2016 - 07.2021

Account Executive

TLC Marketing
12.2012 - 12.2015

Loan Officer

Sun Country Group
05.2010 - 11.2013

Loan Officer

Homefn Mortgage
01.2007 - 01.2010

Property Owner/Manager

01.2000 - Current

BS - Business Administration/Marketing

Fontbonne College

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Deneice Redd-Wafer