DENEIJZA JOHNSON
Frisco
Summary
Dedicated customer service and administrative professional with experience in healthcare, retail, and office management. Skilled in communication, problem-solving, and team coordination. Passionate about delivering excellent service and ensuring operational efficiency.
Overview
4
4
years of professional experience
Work History
Front Office Medical Assistant
Natural Pediatrics
03.2024 - Current
- Greet and check in patients, ensuring accuracy in paperwork and updated patient records
- Verify insurance coverage, obtain authorizations, and process co-pays/payments
- Manage appointment scheduling and answer patient inquiries, optimizing office efficiency
- Maintain a clean, organized workspace and create a welcoming environment for patients
Office Manager
Frida's Beauty Spa
07.2021 - 08.2023
- Streamlined office organization, improving efficiency and client scheduling
- Managed inventory and vendor relations, reducing supply shortages by 20%
- Maintained financial accuracy by monitoring payments and following up on past-due accounts
- Trained and supervised staff, ensuring adherence to company policies
Teacher's Assistant
Kids R Kids Learning Academy
02.2021 - 06.2021
- Assisted teachers in delivering lesson plans and supporting student learning
- Provided one-on-one tutoring and small group instruction to reinforce concepts
- Organized and led enrichment activities to support social and intellectual development
- Established strong relationships with students, parents, and school staff
Crew/Server
Taco Ocho
01.2023 - 02.2024
- Delivered exceptional customer service, ensuring a welcoming dining experience
- Assisted in training new staff to uphold service standards and efficiency
- Maintained a clean and organized dining area, ensuring compliance with health regulations
Skills
- Excellent communication
- Problem resolution
- Client satisfaction
- Scheduling
- Payment processing
- Document management
- Office organization
- Team coordination
- Delegation
- Staff training
- Microsoft Office Suite
- POS systems
- Insurance verification
Timeline
Front Office Medical Assistant
Natural Pediatrics
03.2024 - Current
Crew/Server
Taco Ocho
01.2023 - 02.2024
Office Manager
Frida's Beauty Spa
07.2021 - 08.2023
Teacher's Assistant
Kids R Kids Learning Academy
02.2021 - 06.2021
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