Deneika Nelson, MHRM

Lead HR operations across multiple U.S. stations, both on-site and virtually.

• Oversee full-cycle recruiting, onboarding, compliance, I-9, and STA/IACMS processes.
• Manage employee relations, disciplinary actions, and investigations.
• Handle medical, dental, vision, 401(k), and other company perks and benefits.
• Interviewed, recruited and trained new onboarding candidates.
• Support the payroll administrator and process payroll.
• Digitize employee files and ensure accurate recordkeeping.
• Partner with supervisors to interview candidates, establish onboarding, and create work schedules.
• Facilitate mandatory training and quarterly performance evaluations.
• Supervise HR interns and provide structured HR training to build hands-on experience.

• Managed full-cycle recruiting for exempt and non-exempt roles.
• Facilitated engaging new hire orientations and training sessions.
• Promoted employee engagement through employee-of-the-month recognition and work anniversary acknowledgments.
• Processed payroll, including wages, deductions, taxes, and garnishments.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Handled employee inquiries and complaints regarding policy and benefits issues.
• Coordinated and administered employee health insurance and retirement plan
• Discovered and resolved complex employee issues that affected management and business decisions.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.

• Provided direct HR support to the CEO regarding hiring decisions and workflow coordination.
• Managed onboarding and maintained digital personnel records using ProvidersSoft.
• Conducted virtual interviews, prescreened candidates, and coordinated hiring decisions.
• Supported pay adjustments, job changes, scheduling, and benefits administration.
• Scheduled training sessions and assisted employees with continuing education certificates.
• Managed job postings on Facebook and Instagram.
• Supported customer service and billing teams.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Maintained human resources information system and kept employee files up to date and accurate.

• Maintained detailed records of patient progress, documentation of services and case notes.
• Developed individual treatment plans and provided counseling to patients.
• Collaborated with healthcare providers to drive continuity of care.
• Managed caseload to satisfy multiple patients with diverse needs.
• Completed psychosocial evaluations and needs assessments.
• Provided patient and family education on available resources and self-care strategies.
• Conducted in-home visits to provide supportive services.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
• Coordinated patient discharge planning and follow-up care.
• Assisted patients in accessing housing, financial assistance and other community resources.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked with medical teams, patients and families to implement effective treatment plans.
• Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.